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This documentation applies to the 8.1 version of Service Desk, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy Service Desk 8.1 ... Configuring after installation Configuring Incident Management

Creating and configuring templates

The process of creating, configuring, and managing templates is described in the Creating templates topic in the BMC Remedy ITSM suite space.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Bruce Cane on Dec 12, 2013
reference incident_template creating_template

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Configuring Incident Management
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