Phased rollout

 

This documentation supports the 21.05 version of BMC Helix ITSM: Service Desk. To view an earlier version, select the version from the Product version menu.

Release notes and notices

Learn what’s new or changed for BMC Helix ITSM: Service Desk 21.05  release, including new features, urgent issues, documentation updates, and fixes or patches.

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Known and corrected issues

Support information

Release notes and notices Open link

Date

Title

Summary

October 28, 202121.05 Patches

This patch release includes defect fixes for Smart IT and BMC Service Request Management.

September 15, 202121.05 Patches

Starting with 21.05.02 patch, perform container deployment of BMC Helix Innovation Studio and service management applications.

July 28, 202121.05 PatchesThis patch release includes updates and defect fixes for BMC Helix Innovation Studio and the service management applications.
June 23, 202121.05 enhancements

For the BMC Helix ITSM enhancements, see BMC Helix ITSM enhancements Open link .

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