Release notes and notices

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, and patches. 

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Date

Title

Summary
May 27, 201620.15.03.050.057: Patch 3 for version 20.15.03

The following updates have been made in Patch 3 of BMC Remedyforce 20.15.03:

Corrected issues: The following issues have been corrected in Patch 3 of BMC Remedyforce 20.15.03:

  • 78522
  • 79771
  • 79798
  • 79811
  • 80147

For information about issues corrected in this patch, see Known and corrected issues.

Additional supported browsers and integration:

  • Browsers:
    • Google Chrome 50.0.2661.94 m
    • Mozilla Firefox 46.0.1
  • Integration:
    • BMC BladeLogic Client Automation 9.0.02
April 1, 2016

20.15.03.050.046: Patch 2 for version 20.15.03

The following updates have been made in Patch 2 of BMC Remedyforce 20.15.03:

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

Additional supported browsers and integration:

  • Browsers:
    • Apple Safari on Macintosh OS 9.0.3
    • Google Chrome 49.0.2623.87 m
    • Mozilla Firefox 45
  • Integration:
    • BMC Discovery 11.0 (known before version 11.0 as BMC Atrium Discovery and Dependency Mapping)
January 29, 201620.15.03.050.023: Patch 1 for version 20.15.03

The following updates have been made in Patch 1 of BMC Remedyforce 20.15.03:

Corrected issues: For information about issues corrected in this patch, see Known and corrected issues.

Product updates: 

  • Ability to recompile Apex classes to enhance the performance after an upgrade
  • Model and normalization updates

Additional supported browsers and integrations:

  • Browsers:
    • Apple Safari on Macintosh OS 9.0.1
    • Google Chrome 47.0.2526.111 m
    • Mozilla Firefox 43.0.4
  • Integrations:
    • BMC Atrium Configuration Management Database 9.1
    • BMC BladeLogic Client Automation 9.0.00
    • TrueSight Operations Management 10.1
    • BMC Server Automation 8.7 Patch 2
    • BMC Real End User Experience Management 2.7.01
    • Salesforce.com Chatter 3.2.2

Documentation updates:

  • Japanese documentation for BMC Remedyforce 20.15.03
  • BMC Remedyforce Data Dictionary
  • BMC Remedyforce REST APIs
November 3, 201520.15.03 enhancements

Enhancements available in BMC Remedyforce 20.15.03 (Summer 15)

  • BMC Remedyforce CMDB enhancements
  • New IT asset management capability in BMC Remedyforce CMDB
  • Knowledge articles enhancements
  • Remedyforce Console enhancements
  • SmartViews for Remedyforce Console - BETA
  • Self Service mobile application on the Salesforce1 platform for clients - BETA
  • Self Service for the web - BETA
  • Importing smart practices content
  • General enhancements
  • Support for the Brazilian Portuguese language
  • Documentation enhancements

Additional supported browsers and integrations

  • Browsers:
    • Apple Safari on Macintosh OS 8.0.8
    • Google Chrome 45.0.2454.101 m
    • Mozilla Firefox 40.0.3
  • Integrations:
    • BMC Client Management 12.1
    • BMC MyIT OnDemand 2.6
    • Pentaho 5.0.4
    • BMC Real End User Experience Management 2.7.01
    • Salesforce.com Chatter 3.2.1
    • Salesforce.com computer-telephony integration (CTI) Open CTI Demo Adapter 1.5

Known and corrected issues

For information about issues that are known and corrected in this release, see Known and corrected issues.

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The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.


Related topics

Known and corrected issues

Supported browsers, mobile devices, and integrations

Supported languages

Support information

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