BMC_BusinessService

Hierarchy:

Stores information about a structured process:

A business service is provided by one business for another, or by one organization for another within the same business (for example, customer support, order processing, and payroll).
A technical service is provided by an IT organization to support business services or IT's own operations (for example, employee provisioning, backup and recovery, and self-service help desk).

CI and Asset

None

Attribute	Data type	Description
Cost	Currency (14, 2)	Cost of the service.
Cost Description	Text (255)	Details of the cost of the service.
End Date	Date/Time	The date on which the service ends.
Inactive	Checkbox	Specifies whether or not the service is active.
Price	Currency (14, 2)	Price of the service to the customer.
Service Hours	Lookup (Business Hours)	The effective hours of the service.
Service Owner	Lookup (User)	The owner of the service.
Service Provider	Lookup (Account)	The account that is providing the service.
Service Review Date	Date/Time	The date on which the service is scheduled for a review.
Service Type	Picklist	The type of service, such as Business or Technical. The following options are provided: Unknown BusinessService TechnicalService Offering
Start Date	Date/Time	Date on which the service starts.
Sub-Service of	Lookup (Base Element)	The parent service to which the service offering belongs.
Vendor	Lookup (Account)	The account that is a vendor for the service.

Inherited from class	Inherited attributes
BMC_BaseElement	Asset #, Asset Age, Asset Birthdate, Asset Status, CI Status, Class ID, Class Name, Description, Instance Name, Location, Mark As Deleted, Model Manufacturer, Model Name, Notes, Primary Client, Priority, Serial #, Short Description, Site, Stage, Supported, Supported By, Token Id, Version Number, Warranty Exp Date

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