Note This documentation supports the 20.15.02 version of BMC Remedyforce.To view the latest or an earlier version, select the version from the Product version menu.

20.15.02.029.019: Patch 1 for version 20.15.02

This topic contains information about the defect fixes in this patch and provides instructions for upgrading to the patch.

Note

BMC Remedyforce 20.15.02.029.019 is a cumulative release and includes the enhancements that were provided in version 20.15.02.029 (Spring 15). For more information, see 20-15-02-enhancements.

Product updates

The following product updates are provided in BMC Remedyforce 20.15.02.029.019:

Corrected issues

For information about the issues that are corrected in the BMC Remedyforce 20.15.02.029.019 (Spring 15 Patch 1), see Known-and-corrected-issues.

Upgrading

BMC will automatically push version 20.15.02.029.019 (Spring 15 Patch 1) to the following organizations on the scheduled dates for the Spring 15 Automatic Upgrade. For more information, see Release-schedules.

  • All sandbox and production organizations on version 20.15.02.029 (Spring 15), 20.15.02.029.002 (Spring 15 Emergency Patch 1), or 20.15.02.029.006 (Spring 15 Emergency Patch 2).
  • All sandbox and production organizations on version 20.15.01 (Winter 15) and its patches.
    You must verify that the upgrade was successful and then perform the appropriate post-upgrade procedures. For more information, see Verifying-the-self-upgrade-or-automatic-upgrade-of-your-organization.

Note

You can self-upgrade organizations that are on version 20.15.01 or earlier by manually installing the BMC Remedyforce managed package that is available on Salesforce AppExchange. For more information, see Self-upgrading-by-installing-the-managed-package.

Related topics

Supported-browsers-mobile-devices-and-integrations

Supported-languages-and-locales

BMC Remedyforce Maintenance Policy

 

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