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This documentation supports the 22.1 and consecutive patch versions of BMC Helix Multi-Cloud Broker.

To view an earlier version, select the version from the Product version menu.

BMC Helix Multi-Cloud Broker 22.1 ... Administering Configuration reference

Microsoft Azure DevOps integration reference

As an administrator, you can integrate BMC Helix ITSM with Microsoft Azure DevOps to create BMC Helix ITSM incidents from Azure DevOps work items by using BMC Helix Multi-Cloud Broker. With this integration, your service desk agents can easily collaborate with developers who use Azure DevOps.

To integrate BMC Helix ITSM with Azure DevOps, you can use BMC Helix iPaaS, powered by Jitterbit, or BMC Helix Integration Service as the integration platform. 

Important

In future product releases, BMC Helix Integration Service will be used only for BMC-to-BMC integration use cases. BMC Helix Multi-Cloud Broker will continue to support connectors and flows based on BMC Helix Integration Service for Azure DevOps until further update from BMC Product Management. See Product announcements for details.

Refer to any of the following topics to get the integration details based on the platform that you choose:

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Last modified by Anushree Chavan on Oct 11, 2022
azure_devops_configuration azure_devops_connectors azure_devops_flows azure_devops_connector_targets externallink

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Reference of integration between BMC Helix ITSM and Jira Service Desk by using BMC Helix Integration Service
Reference of integration between Azure DevOps and BMC Helix ITSM incidents by using BMC Helix iPaaS
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