This documentation supports the 22.1 and consecutive patch versions of BMC Helix Multi-Cloud Broker.

To view an earlier version, select the version from the Product version menu.

Configuring Mid Tier settings for BMC Helix Multi-Cloud Broker

As an administrator, you can access Mid Tier from BMC Helix Multi-Cloud Broker to add or update an organization in Mid Tier. In BMC Helix Multi-Cloud Broker, you can only view the organizations that are available in Mid Tier.

To make sure that you can successfully access Mid Tier from the BMC Helix Multi-Cloud Broker UI, you must specify a default web path in Mid Tier.

To specify a default web path in Mid Tier

  1. Log in to Mid Tier.
  2. Click Applications.
  3. Select AR System Administration > AR System Administration Console.
    The BMC Remedy AR System Administration Console is displayed.
  4. Select System > General > Centralized Configuration.
    The AR System Configuration Generic UI pane is displayed.
  5. From the Component Name list, select com.bmc.arsys.server > *.
  6. Click Add.
  7. In the list of settings, add the following setting and its value:

    Setting NameSetting Value
    Default-Web-Path

    http://hostname:port/arsys/

  8. Click Apply.
    The following image shows the setting in Mid Tier:

After you add the default web path, you can access Mid Tier from BMC Helix Multi-Cloud Broker and add or update an organization, as shown in the following image:

Learn more about adding organizations in Performing preconfiguration tasks.

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