This documentation supports the 21.3 and consecutive patch versions of BMC Helix Multi-Cloud Broker.

To view an earlier version, select the version from the Product version menu.

Onboarding and implementing

BMC Helix Multi-Cloud Broker is available for SaaS users and on-premises users. On-premises users must download the artifacts from the  Electronic Product Distribution (EPD) Open link site and then proceed to setting up the requirements and then deploying the application.

SaaS users must subscribe to BMC Helix Multi-Cloud Broker to get it deployed in your environment. When you subscribe to BMC Helix Multi-Cloud Broker, BMC sends you an activation email with the following information that you need to successfully set up BMC Helix Multi-Cloud Broker:

  • A URL to your instance of BMC Helix Innovation Suite
  • Account details like user name and password
  • Links to documentation for BMC Helix Multi-Cloud Broker

For BMC Helix Multi-Cloud Broker, the URL details are as follows:

ParameterValue
host name

Use the host name provided for BMC Helix Innovation Suite

port

Use the port provided for BMC Helix Innovation Suite

protocolHTTPS
user name

Use the user name provided for BMC Helix Innovation Suite

password

Use the password provided for BMC Helix Innovation Suite

Important

  • Verify that you have access to your instances of BMC Helix Integration Service and BMC Helix Innovation Suite.
  • Ensure that you change the passwords that you received from BMC before you begin configuration.

Configuring BMC Helix Multi-Cloud Broker integrations

After you change the default passwords provided for the applications in the activation email, perform the steps as mentioned in this section.

    Important

    To implement the integration features by using BMC Helix iPaaS, powered by Jitterbit, make sure that you subscribe to BMC Helix iPaaS.

    Task Action User Description
    1 Make deployment artifacts available. Administrator

    Host BMC Helix Innovation Suite container images and token to access the images on the Electronic Product Distribution (EPD) Open link  site and make the deployment artifacts available for download.

    2 Make sure that your system meets the hardware and software requirements. Administrator

    System requirements Open link in BMC Helix Innovation Suite Deployment documentation.

    3 Download the artifacts required to perform the installation from the BMC Electronic Product Distribution (EPD) site. Administrator

    Downloading the installation files Open link in BMC Helix Innovation Suite Deployment documentation.

    4 Run the HELIX_ONPREM_DEPLOYMENT pipeline. Administrator

    Performing the installation Open link in BMC Helix Innovation Suite Deployment documentation.

    5 Perform post installation configurations. Administrator

    Performing the installation Open link in BMC Helix Innovation Suite Deployment documentation.

    6 Perform preconfiguration tasks. Administrator

    After you have updated the default passwords for the available systems and performed the steps for the on premise installation, perform the following tasks:

    1. Create a BMC Helix Multi-Cloud Broker admin user.
    2. To implement the integration features by using BMC Helix iPaaS, powered by Jitterbit, install a private agent Open link for Jitterbit.

    BMC Helix Integration Service is also supported as an integration technology. To learn more about its preconfiguration tasks, see Performing preconfiguration tasks.

    7

    Configure BMC Helix Multi-Cloud Broker

    BMC Helix Multi-Cloud Broker admin user

    Configure BMC Helix Multi-Cloud Broker based on your organization's requirements.

    The following URL launches the Quick Configuration Guide section of BMC Helix Multi-Cloud Broker where you set up the available features:

    <helixPlatformServerName>:<port>/innovationsuite/index.html#/com.bmc.dsm.mcsm/settings/application/local/1-configuration-guide/AGGADG1AAP0ICAPGYR0CPGCFAOWGAK/com.bmc.dsm.mcsm

    Task Action User Reference
    1 Perform preconfiguration tasks Administrator

    After you have updated the default passwords for the available systems, perform the following steps:

    1. Create a BMC Helix Multi-Cloud Broker admin user.
    2. Specify data pertaining to your organization and your service desk agents.

    To learn more about the preconfiguration tasks, see Performing preconfiguration tasks.

    2

    Configure BMC Helix Multi-Cloud Broker

    BMC Helix Multi-Cloud Broker admin user

    Configuring BMC Helix Multi-Cloud Broker based on your organization's requirements.

    The following URL launches the Quick Configuration Guide section of BMC Helix Multi-Cloud Broker where you set up the available features:

    <helixPlatformServerName>:<port>/innovationsuite/index.html#/com.bmc.dsm.mcsm/settings/application/local/1-configuration-guide/AGGADG1AAP0ICAPGYR0CPGCFAOWGAK/com.bmc.dsm.mcsm




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