This documentation supports the 21.05 version of BMC Helix Multi-Cloud Broker.

To view an earlier version, select the version from the Product version menu.

21.05 enhancements

Review the BMC Helix Multi-Cloud Broker 21.05 enhancements for features that will benefit your organization and to understand changes that might impact your users.

Easily filter Jira issues from multiple Jira projects

Use the improved out-of-the-box integration templates to integrate  BMC Helix ITSM tickets with Jira issues by using BMC Helix iPaaS, powered by Jitterbit. You can filter Jira issues from multiple Jira projects by updating the project variables with the required Jira project names. You can also easily map custom fields between BMC Helix ITSM and Jira by updating the out-of-the-box transformations.

The following templates are improved: 

The following image shows an overview of how the improved templates filter Jira issues from multiple projects:

Documentation enhancements

Overview of BMC Helix Multi-Cloud Broker

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