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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Installing Uninstalling

Uninstalling the BMC Service Request Management file system

The following procedures describe how to uninstall the file system for BMC Service Request Management.

Note

BMC does not support uninstalling the BMC Service Request Management database (this is the AR system database). Your BMC Service Request Management data (including BMC Remedy AR System integrations) and structures remain intact.

To uninstall the BMC Service Request Management file system on Windows

  1. Open the Windows Control Panel, and select Add or Remove Programs.
  2. Select BMC Service Request Management.
  3. Click Remove.

To uninstall the BMC Service Request Management file system on UNIX

  1. Access the BMC Service Request Management installation folder.
  2. Change to the UninstallBMCServiceRequestManagement folder.
  3. Run uninstaller.bin.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by Kathryn Sheridan on Aug 17, 2011
uninstalling task bmc_service_request_management

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