This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Supported migration paths

The following table lists the earliest version from which a product can be migrated to the current version.

Product

Earliest supported version that data can be migrated from

BMC Remedy AR System

7.0.1

BMC Atrium Core

2.0.1

BMC Atrium Integrator 8.0.00

BMC Remedy ITSM applications

7.0.02

BMC Service Request Management

2.2

BMC Service Level Management

7.1

BMC Remedy Knowledge Management

7.6.03

BMC Service Impact Manager

7.1

Integration for BMC Remedy Service Desk

7.1

BMC ProactiveNet Performance Management

8.5

Where to go from here

Infrastructure requirements for migration

Was this page helpful? Yes No Submitting... Thank you

Comments