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This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.
Remedy IT Service Management Suite 8.1 ... Installing Installing the BMC Remedy ITSM Suite

Installing on HP-UX after mounting the installation DVD

Note

When you install applications directly from a DVD, HP-UX and Linux operating systems might have configuration issues. In some cases, the DVD mount might cause long file names from the DVD not to work. To work around this issue, configure the operating system to allow long file names to be read and copied.

If you attempt to install an application on HP-UX after mounting the installation DVD by using the mount command, you receive an error message and the installation fails. Perform the following steps to mount the DVD by using Portable File System (PFS) instead.

To mount the installation DVD on HP-UX using PFS

  1. Enter the following commands to start the PFS daemons: 
    /usr/sbin/pfs_mountd &
/usr/sbin/pfsd &
  2. Enter the following commands to create a directory and mount the DVD: 
    mkdir /dvdrom
pfs_mount /dev/dsk/cXtXdX /dvdrom

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Last modified by John Stamps on Jan 23, 2013
task dvd installation hp-ux

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