This documentation applies to the 8.1 version of Remedy IT Service Management Suite, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Cannot see the Process Designer entries in the Application List

Check the following:

  • If the user has Process Designer Administrator or Process designer Sub-Administrator permissions.
  • If the Mid Tier cache has been refreshed since running PDICT.

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.