Getting started

BMC Helix IT Operations Management (BMC Helix ITOM) suite is an AI/ML-driven solution for all your IT service discovery and operations management needs. You can use BMC Helix ITOMto monitor the performance and availability of your infrastructure and applications. 

You can either perform a fresh deployment or upgrade BMC Helix ITOM in an on-premises environment by using the container images and the deployment manager.

 If you are new to the BMC Helix ITOM suite, read and perform getting-started tasks relevant to your role. If you are not sure where to start, read the Deployment overview topic

 This section will help you to get started with the BMC Helix ITOM documentation.                                                                                                                                                                         

Getting Started for administrators

Deployment architecture


Getting Started with Deployment

Planning a fresh Deployment



Getting Started with Upgrade

If you want to install both BMC Helix IT Operations Management and BMC Helix IT Service Management, see  BMC Helix On-premises Deployment Open link .

Was this page helpful? Yes No Submitting... Thank you