This documentation supports the 23.3 version of BMC Helix Innovation Suite (AR System and BMC Helix Innovation Studio).

To view an earlier version, select the version from the Product version menu.

Enabling users to e-sign documents

As an administrator, you can configure your custom applications to enable users to request e-signing of documents and download them from within the application. BMC Helix Innovation Studio supports integration with the following external e-signature providers:

  • Adobe Acrobat Sign
  • DocuSign

As an application business analyst, you can create a process to send documents to external e-signature providers for e-signing, receive notifications to download the e-signed documents, and download the saved documents based on the webhook event.

Process to enable e-signing of documents from your application

You must perform the following tasks to enable users to request e-signing of documents and download them from your BMC Helix Innovation Studio applications:

TaskRoleActionReference
1Administrator

Configure the external e-signature providers to work with BMC Helix Innovation Studio.

2Application business analystConfigure a process to send documents for e-signing.

Configuring e-signing in your custom application

3Application business analystConfigure a process to download the e-signed documents.Configuring e-signing in your custom application

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