This documentation supports the 23.3 version of BMC Helix Innovation Suite (AR System and BMC Helix Innovation Studio).

To view an earlier version, select the version from the Product version menu.

Enabling email requests and notifications

You must enable and configure the Email Engine  to interact with BMC Helix Innovation Suite.

When you perform a fresh installation, you must configure the Email Engine mailboxes. For more information, see Configuring Email Engine mailboxes.

After the upgrade, the configuration settings of the last processed FTSpod are converted to global settings. All Email Engine related settings in the Centralized Configuration are available as global settings.  

The following screenshot shows the parameters under the com.bmc.arsys. emaildaemon component in the Centralized Configuration:

See the topics listed in the following table to know how to enable and configure email requests and notifications:


Create and configure Email Engine mailboxes

Configuring Email Engine

Enable users to interact with the AR System server through emails

Enabling users to interact with AR System through email

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