23.2 enhancements and patches

Review the BMC Helix Portal  23.2 enhancements and patches for features that will benefit your organization and to understand changes that might impact your users.



On Premises

Fixed issues

Updates and enhancements



Known and corrected issuesNone


Known and corrected issuesupdates


Known and corrected issues23.2.00 enhancements and patches

For updates and enhancements in the previous release and its patches, see Release notes and notices.

BMC applies upgrades as described in the BMC Helix Upgrade policy Open link . BMC applies upgrades and patches during Maintenance windows. Open link


Search for groups, roles, or users in notification profiles

When you update the recipients of a notification profile, search for specific groups, roles, or users. For more information, see Managing notification profiles.


The following video (2:03) provides a high-level summary of the new features and enhancements in BMC Helix Portal 23.2.


Enhancements to the email notification template editor

The following updates to the email notification template editor are available:

  • Save an email template notification in Draft mode. After reviewing the changes, you can publish it at any time. Use the additional formatting, such as text alignment, to present the content in the required format in the notification. 
  • Preview the email notification before sending it.
  • Send a test email to view the format and verify the content of the email notification.

For more information, see Managing notification profiles.

Access the Audit dashboard from Portal console

Click the Reports menu to access the Helix Audit dashboard in BMC Helix Dashboards. For more information, see Viewing audit records in BMC Helix Dashboards.

Access self-help resources with in-app help

In-app help is available from a floating widget at the bottom of every screen. Click the self-help widget to access a product tour, interactive guides, instructions for setting up and going live, and more. In addition, you can continue to find answers to your questions in the online documentation or in our YouTube playlist  .

Consent for data collection

When you log on to BMC Helix Portal as a tenant administrator, select whether you want to allow the product to collect information about your product usage. For more information, see Setting up and going live.

Was this page helpful? Yes No Submitting... Thank you