Release notes and notices
updated 16 May

Learn what’s new or changed for  BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.


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    Creating PDF and Word exports

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    1. From the Tools menu in the upper-right, select a format:
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May 15, 2024

Updates available in this release:

  • Restrict manual event ingestion
  • Close blackout events in BMC Helix Operations Management
  • Capture impacted service details with new slots in the event class
  • Generate anomaly events with a specific severity

24.2 enhancements and patches

April 4, 2024

Updates available in this release:

  • Configure automatic generation of anomaly events
  • Manage ASCII characters in the event data
  • Look up node details according to the node kind
  • View detailed time stamps for events

24.2 enhancements and patches

Related release notes

Enhancements and patches Open link

Collecting data


As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise


As an operator, monitor and manage events.
As an administrator, set up event policies to reduce event noise.

Setting up and going live


As an administrator, load company data and set up the service.

Policy, event data, and metric data management endpoints in the REST API


As an administrator or developer, use REST API endpoints to manage policies and event data.

Setting up access control


As an administrator, set up role-based access control and data-level access control.

Detecting anomalies by using static and dynamic thresholds


As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.



As an administrator, us BMC Helix Operations Management to integrate with several products for event and incident management.



Resolve common issues or errors, review logs, or contact Support.

Product trials

Product trials



Knowledge Base

Knowledge Base




BMC Training and Certification





PDFs and videos


Get a list of all the videos and a PDF version of the BMC Helix Operations Management documentation.



Find answers to the most frequently asked questions about BMC Helix Operations Management.

Related spaces


See the documentation of products related to  BMC Helix Operations Management.

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