Release notes and notices
updated 04 Mar

Learn what’s new or changed for  BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.


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  • Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.

March 4, 2024

Updates available in this release:

  • Prevent publication of event updates for cancelled incidents
  • Read and understand the data table names easily
  • View situations for the services filtered by presets

24.1 enhancements and patches

February 8, 2024

Updates available in this release:

  • Distinguish the event policy execution order for events
  • Search events associated with groups
  • Support for Canadian-French language

24.1 enhancements and patches

January 10, 2024

Updates available in this release:

  • Use advanced filters for enhanced event filtering
  • Configure the auto-refresh delay for events
  • Read and understand the look up data table name easily
  • View the migration summary in a separate tab
  • Download the event migration summary report in HTML format

24.1 enhancements and patches

Related release notes

Enhancements and patches Open link

Collecting data


As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise


As an operator, monitor and manage events.

As an administrator, set up event policies to reduce event noise.

Detecting anomalies


As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Managing maintenance windows


As an administrator, set up blackout policies to manage maintenance windows.

Setting up access control


As an administrator, set up role-based access control and data-level access control.

Policy, event data, and metric data management endpoints in the REST API


As an administrator or developer, use REST API endpoints to manage policies and event data.



As an administrator, use BMC Helix Operations Management to integrate with several products for event and incident management.

PDFs and videos


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