Release notes and notices
updated 10 Oct

Learn what’s new or changed for  BMC Helix Operations Management including new features, urgent issues, documentation updates, and fixes or patches.


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    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
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      • Export to PDF to export the current page or a set of pages to PDF
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September 6, 2023

Updates available in this release:

  • Preview the event policy execution order
  • Preview the event selection criteria
  • Audit deleted events
  • View logs for out-of-the-box policies
  • Use metric operation management APIs to send Prometheus metrics
  • Use the NOT operator while creating event policies
  • Use PATROL Agent credentials for the Agent Query Tool
  • Filters to view services based on the service kind
  • Search for a configuration item quickly in topology view
  • Save page preferences on the Services and Situations pages

23.3 enhancements and patches

August 4, 2023

Updates available in this release:

  • Get notified with event alerts on baseline violation
  • Enrich events with topology information
  • View the incident count on the service details page

23.3 enhancements and patches

July 6, 2023

Updates available in this release:

  • Correlate more events in an increased duration
  • Store data table values in variables
  • Use event slots and reference variables in enrichment policies
  • Upload configuration files while creating monitor policies

23.3 enhancements and patches

Related release notes

Enhancements and patches Open link

Collecting data


As an administrator, identify and collect data that you want to monitor.

Monitoring events and reducing event noise


As an operator, monitor and manage events.

As an administrator, set up event policies to reduce event noise.

Detecting anomalies


As an administrator, set up alarm and variate policies to detect anomalies and eliminate false positives.

Managing maintenance windows


As an administrator, set up blackout policies to manage maintenance windows.

Setting up access control


As an administrator, set up role-based access control and data-level access control.

Policy, event data, and metric data management endpoints in the REST API


As an administrator or developer, use REST API endpoints to manage policies and event data.



As an administrator, use BMC Helix Operations Management to integrate with several products for event and incident management.

PDFs and videos


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