Learning about BMC Helix Log Analytics

Tenant administrators and operators use BMC Helix Log Analytics to analyze and monitor logs to troubleshoot an issue.

Here is how BMC Helix Log Analytics interacts with other products of the BMC Helix IT Operations Management suite:

Product	Details
BMC Helix Operations Management	When you want to be alerted if a condition is satisfied in the logs. For example, status 401 occurs 10 times in 5 minutes, you want to be alerted. To alert you, events are generated by using alert policies. You can see these events in BMC Helix Operations Management. You can perform all the event actions on these events.
BMC Helix AIOps	When you are monitoring services and configuration items (CIs) in BMC Helix AIOps, you can see the events generated for log conditions for a CI in BMC Helix AIOps.
BMC Helix Dashboards	Out-of-the-box dashboards are provided in BMC Helix Dashboards that help you monitor logs continuously.
BMC Helix Portal	You perform all the user management tasks in BMC Helix Portal.
BMC Helix Developer Tools	You collect logs by using the integrations available in BMC Helix Developer Tools.

Testing your knowledge

Check your knowledge. See if you can answer each question. Click the questions to view the answer.

How do alert policies help you?

In alert policies, you configure the log conditions for which you want to be alerted. You are alerted by using events in BMC Helix Operations Management.

Where do you perform all your user management tasks?

BMC Helix Portal is the launchpad for all your licensed BMC Helix services. With BMC Helix Portal, you can use common services such as user management, tenant management, and single sign-on.

Where do you see the events generated to notify you about a condition in logs?

You can view all events in BMC Helix Operations Management where you can perform all event actions like closing an event.

Videos

The following topics contain videos that demonstrate procedures or describe concepts:

Blogs

Read the following blogs to learn more about industry-application of BMC Helix Log Analytics:

Service monitoring with BMC Helix Log Analytics and BMC Helix AIOps

Watch the following webinar (28:31) that explains how you can achieve service monitoring with

BMC Helix Log Analytics

and

BMC Helix AIOps

https://youtu.be/l09rULNbbaI

Video contents

00:00	Introduction
01:10	Agenda
1:41	Introduction to BMC Helix Log Analytics
3:47	Key capabilities of BMC Helix Log Analytics
9:56	Benefits
11:16	Example
12:39	Lifecycle of logs
16:07	Demo
27:56	Summary
28:14	References

Do you want to learn more?

For more information about analyzing logs, see Deriving-insights-from-logs.

For more information about creating alert policies to generate events, see Generating-events-from-logs.

For more information about out-of-the-box dashboards, see Visualizing-logs.