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BMC Helix Log Analytics 23.2

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Analyze log files from multiple environments and applications and get to the root cause of the issue that you are troubleshooting by using BMC Helix Log Analytics. It is an open, scalable, and secure product that reduces the time required to search the log files to troubleshoot an issue.

Release notes and notices

updated 15 Jun

Learn what’s new or changed for BMC Helix Log Analytics including new features, urgent issues, documentation updates, and fixes or patches.

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Known and corrected issues

Support information

Deprecated and discontinued features

BMC Helix IT Operations Management deployment: Release notes and notices Open link

Date	Summary	Reference
June 14, 2023	Updates available in 23.2.02 release: Install the Linux connector by using non-root credentials Collect logs from CentOS-based applications Choose new event status options for alert policies	23.2 enhancements and patches
May 8, 2023	Updates available in 23.2.01 release: Filter syslog messages and Windows event logs	23.2 enhancements and patches
April 7, 2023	Updates available in 23.2 release: Detect anomalies Collect Windows events Collect Kubernetes logs Monitor logs with out-of-the-box dashboards Access self-help resources with in-app help Enrich logs Migrate log collection integrations from BMC Helix Developer Tools	23.2 enhancements and patches
March 14, 2023	Updates available in the 23.1.02 release: Docker connector for collection policies Collect syslogs by using collection policies Log volume statistics in the Amazon Web Services dashboard	23.1 enhancements and patches
Feb 3, 2023	Updates available in the 23.1.01 release: Windows connector for collection policies Collect AWS logs by using collection policies Search supports special characters	23.1 enhancements and patches
Jan 12, 2023	Updates available in the 23.1 release: Collect logs by using collection policies Log volume statistics in the out-of-the-box dashboards Archive and restore logs on OCI tenants	23.1 enhancements and patches

Getting started

Setting up and going live

As an administrator, load company data and set up the service.

Collecting logs

As an administrator, identify and collect logs that you want to monitor and analyze.

Enriching logs

As an administrator, configure log enrichment to add relevant information to plain logs.

Deriving insights from logs

As an operator, perform root cause analysis by using BMC Helix Log Analytics.

Archiving and restoring logs

As an administrator, restore the archived logs for analysis.

Log management endpoints in the REST API

As an administrator or developer, use REST API endpoints to manage logs.

Generating alerts from logs

As an operator, perform root cause analysis by using BMC Helix Log Analytics.

Product trials	Communities	Education and certification	Videos

PDFs and videos

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Videos

The following topics contain videos that supplement or replace the text-based documentation:

Topic	Video on YouTube	Duration
BMC Helix Log Analytics overview	https://youtu.be/V6kI_JpqkAA	3:34
23.2 enhancements and patches	https://youtu.be/mAkqjv7jXuA	2:26
23.1 enhancements and patches	https://youtu.be/z32KK31HlOo	1:47
Setting up and going live	https://youtu.be/e6Hc8UZpPfg	2:46
Collecting logs	https://youtu.be/FI4WGplgy28	3:37
Collecting syslog messages	https://youtu.be/VGjOwRZi92w	2:19
Collecting Windows events	https://youtu.be/WiOITQ-RM3A	2:14
Root cause analysis by using logs	https://youtu.be/pW_sTgHddSM	3:45
Generating alerts from logs	https://youtu.be/363A--xCKfs	3:02
Enriching logs	https://youtu.be/rA0uVwiXnXI	2:26
How log enrichment works	https://youtu.be/SA7ACJh9cn0	2:34
Extracting fields	https://youtu.be/F2ZPfXyW0f4	1:19
Order for applying policies	https://youtu.be/EXCxjo5GgRM	2:48
Archiving and restoring logs	https://youtu.be/3Yefbfw54ro	3:16
Collecting logs by using Logstash and Filebeat	https://youtu.be/5dXTTZcvth0	3:32
Deriving insights from logs	https://youtu.be/fggAxALVs0w	2:53
Log collection endpoints in the REST API	https://youtu.be/LFSBl98pQ_w	4:47

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Creating PDF and Word exports

To export to PDF or Word

Videos

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