Analyze long log files from multiple environments and applications and get to the root cause of the issue that you are troubleshooting by using BMC Helix Log Analytics. It is an open, scalable, and secure product that reduces the time required to search the log files to troubleshoot an issue.

Release notes and notices
updated 09 Feb

Learn what’s new or changed for BMC Helix Log Analytics including new features, urgent issues, documentation updates, and fixes or patches.

Tips

  • To stay informed of changes to this space, place a watch on this page.
  • Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.


Related topics

Known and corrected issues

Support information

Deprecated and discontinued features

BMC Helix Intelligent Integration release notes Open link


DateSummaryReference
Feb 3, 2023

Updates available in 23.1.01 release:

  • Windows connector for collection policies
  • Collect AWS logs by using collection policies
  • Search supports special characters
23.1 enhancements and patches
Jan 12, 2023

Updates available in 23.1 release:

  • Collect logs by using collection policies
  • Log volume statistics in the out-of-the-box dashboards
  • Archive and restore logs on OCI tenants
23.1 enhancements and patches
Dec 9, 2022

Updates available in 22.4.02:

Documentation updates to create custom dashboards in BMC Helix Dashboards and exclude Logstash and Filebeat metadata.

22.4.02 enhancements and patches
Nov 14, 2022

Documentation updates to collect Windows event logs and Linux syslog records.

22.4.01 enhancements and patches
Oct 10, 2022

Updates available in 22.4 release:

  • Monitor logs by using out-of-the-box dashboards
  • Archive and restore logs
  • Extract fields from log messages
  • Support for additional connectors to collect logs from Amazon Web Services
22.4 enhancements and patches

Collecting logs

 

As an administrator, identify and collect logs that you want to monitor and analyze.

Enriching logs

 

As an administrator, configure log enrichment to add relevant information to plain logs.

Deriving insights from logs

 

As an operator, perform root cause analysis by using BMC Helix Log Analytics.

Archiving and restoring logs

 

As an administrator, restore the archived logs for analysis.

Log management endpoints in the REST API

 

As an administrator or developer, use REST API endpoints to manage logs.

Generating events from logs

 

As an operator, perform root cause analysis by using BMC Helix Log Analytics.
PDFs and videos

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