Supported out-of-the-box integrations for BMC Helix Intelligent Integrations

BMC Helix Intelligent Integrations integrates with various third-party products to gather alert, event, metric, and topology data. The following table lists the supported connector versions, type of connector supported, and supported data types.

For all third-party sources, both the SaaS and on-premises type of connectors are supported.

If the source is deployed in a SaaS environment, ensure that you have set up a firewall rule to allow traffic from the egress IP to the connector host on the listening port. Request the egress IP of your tenant from BMC Software if you don't already have it. If the source is deployed in an on-premises environment, deploy the BMC Helix Intelligent Integrations Gateway.

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Third-party connectorSupported versionsSupported data type

Alerts/ AlarmsEventsMetricsTopology

AppDynamics

22.6.0-1003

Aternity

2022.6.2.3431

AWS CloudWatch

NA

Azure Monitor

NA

VMware Tanzu Application Service for VMs Cloud Foundry

2.10, 2.13

BMC Helix CMDB

22.1.01

Dynatrace

1.233.95.20220121-125411

Microsoft SCOM

2019

Nagios XI

XI 5.8

Nagios Core

4.4.7

IBM Netcool

8.1 Fixpack 28 

Micro Focus NNMi

2022

New Relic

NA

Prometheus

2.25 to 2.34

Amazon Managed Services for Prometheus

NA

ServiceNow

Tokyo (Applicable for version 22.4.01 and later)
San Diego
Rome

Quebec

SolarWinds NPM

12.5
2019.4
2020.2

Splunk

7.x
8.x

VMware vROps

8.5.0

Zabbix

5.4
6.0

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