Connecting with automation tools

BMC Helix Intelligent Automation is an automation aggregator. It enables organizations to identify automation opportunities and connect with automation tools to define policies that trigger remediation actions, ensuring no loss to service performance.

By using connectors, automation engineers integrate the product with third-party automation tools to run remediation actions. This integration provides the following benefits:

  • Integrate data: Connectors enable data exchange between systems, ensuring consistency and accuracy of information.

  • Leverage existing process automation: Automated processes across different systems can improve efficiency, accuracy, and reduce the risk of manual errors. By connecting to the automation tool, you can use existing process automations and avoid the effort of re-creating rules, workflows, and processes. 

  • Improved MTTR: Connectors provide real-time information and updates, which improves the remediation response time and minimizes downtime.

BMC Helix Intelligent Automation provides out-of-the-box connectors for the following automation tools:

Automation toolsDescriptionSupported deploymentFor more information
AWSTerminate, start, or stop your AWS Elastic Compute Cloud (EC2) instances. CloudConnecting with Amazon Web Services EC2
AnsibleExecute actions related to job templates and workflow templates. On-premisesConnecting with Ansible Tower application
BMC Helix Innovation Studio

Run processes that are available in BMC Helix Innovation Suite.

CloudConnecting with BMC Helix Innovation Studio
KubernetesModify Kubernetes deployment sizing based on the recommended settings.On-premisesConnecting with Kubernetes application
REST APIs

Connect with automation tools that provide RESTful Web Services.

Unlike other connectors, the Generic REST API connector does not establish a real-time communication channel with the endpoint automation tool. It is established every time an action is executed as part of an automation policy. 

Cloud and On-premisesConnecting with REST APIs
TrueSight Orchestration

Run workflows available in TrueSight Orchestration.

On-premisesConnecting with TrueSight Orchestration application
TrueSight Server Automation

Run Network Shell (NSH) jobs in TrueSight Server Automation.

On-premisesConnecting with TrueSight Server Automation
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