Viewing alert log messages

Use the Alert log page in the Helix Capacity Optimization Console to view log messages that are generated by the Optimizer rules.

To access this page, click Administration > OPTIMIZER > Alert log.

The Alert log table displayed on the page lists the following details for all the alerts:

ColumnDescription
Log type icon

Displays a color coded icon for the alert.

  • Green: Good
  • Yellow: Warning
  • Red: Error
AlertName of the Optimizer rule
Date

Date on which the Optimizer rule was created

Click to view a table that provides a list of alert entities and alert reason for the error (red) and warning (yellow) alert logs. For more information, see To view alert entity details.

You can filter the alert log messages based on the following alert log types and time period:

  • Show error: Show log messages of type Error.
  • Show warning: Show log messages of type Warning.
  • Show good: Show log messages of type Good.
  • Display alert logs for: Select a time period, such as, All, Today, Last 7 days, from the list for which to display alert logs.

Example of the Alert log page

To view alert entity details

To view details about all domains and entities that are impacted by an Optimizer rule, click  in the last column of the rule in the Alert log table.

The <Optimizer rule name> page that contains the following elements is displayed.

ElementTypeDescription
Alert entitiesTable

Displays the following information:

  • Entity type: An icon depicting the Entity type.
  • Name: Name of the entity affected by the alert rule.
  • Alert: Color coded icon depicting the severity.
Alert reasonTable

Displays the following information for all entities in a Warning (Yellow) or Error (Red) state. It does not display entities in a Good (green) state.

  • System: Name of the affected entity.
  • Period: The time period over which the the alert has been calculated. For example, Last 30 days.
  • Severity: Critical or Warning.
  • Description: A brief description of the problem with the entity.
  • Recommended actions: Actions to resolve the problem.

The following image shows an example of the Alert entity details page.

Alert entity details

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