Configuring alerts and recommendations

As an administrator, you can define and configure alerts and recommendations about capacity risks and efficiency issues in your infrastructure. Configuration for some alerts and recommendations is available out-of-the-box with the product. 

Alerts and recommendations generation process


The Optimizer task is a system task that runs in the backend and generates alerts and recommendations based on the following input parameters:

  • Metrics - The ETL modules collect data that is processed by the Near-Real Time Warehousing service. Depending on the systems for which recommendations are to be generated, the Optimizer task uses the required metrics from the imported data. For more information about metrics, see 2021-11-24_23-48-54_Understanding metrics. For more information about data collection, see Collecting data
  • Indicators - The Auto forecasting service (AFS) computes indicators by using the imported data, and the metric and indicator thresholds. For more information about modifying the thresholds, see Configuring and managing thresholds for metrics and indicators. For more information about indicators, see Indicators.
  • Optimizer rules -  An Optimizer rule contains configurations, conditions, and actions to be performed based on the conditions. Some Optimizer rules are available out-of-the-box. You can configure these rules or define new custom rules to generate alerts and recommendations as per your requirements. You can define the actions to be taken when an alert is generated. For example, send an email. Every rule has an associated Optimizer task. For more information about Optimizer rules, see Configuring and managing Optimizer rules.

Every Optimizer task has an associated schedule. If any of these input parameters changes after the last Optimizer task run, the updated values are used in the next run of the task.

Two Optimizer tasks are available out-of-the-box with the product; one runs daily and the other one runs weekly. You can define additional Optimizer tasks too. For more information about the Optimizer task, see Configuring the Optimizer task.  

You can view the alerts and recommendations in the Helix Capacity Optimization Dashboard. 

For more information, see Using recommendations to resolve capacity risk and efficiency issues.
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