Release notes and notices

Learn what’s new or changed for BMC Helix AIOps, including new features, urgent issues, documentation updates, and fixes or patches.

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DateSummaryReference
September 06, 2023

Enhancements included in this release:

  • Add technical services and business applications
  • Filters to view services based on the service kind
  • Search for a configuration item quickly in topology view
  • View historical prediction analysis
  • User experience improvements
    • View default health score and status configuration
    • Enhanced UI messages for an easier understanding of balancing profiles
    • Search for a configuration item quickly in the topology view
    • Save page preferences on the Services and Situations pages
    • Aggregated and detailed views for similar situations
23.3.02 enhancements and patches
August 04, 2023

Enhancements included in this release:

  • View the incident count on the service details page
  • Hide or unhide services from the service hierarchy
23.3.01 enhancements and patches
July 06, 2023

Enhancements included in this release:

  • User experience improvements
    • Indication of propagation of the impact to a parent service
    • Option to undo the deletion of a service from a service hierarchy
    • Severity filter selections retained on the Services page
    • Total Events, Impacting Events, and Impacting Child Services
  • Exclude related CIs when adding CIs
23.3 enhancements and patches
June 14, 2023

Enhancements included in this release:

  • Configure advanced service health settings by using:
    • Health indicators
    • Event rules
    • Balancing profiles
    • Health impact score propagation 
    • Health severity and status 
  • View total events, impacting events, and impacted sub-services for impacted services
  • Search for a service quickly
  • Group and ungroup services when editing

23.2 enhancements and patches
May 08, 2023

Enhancement included in this release:
Access self-help resources with in-app help.

23.2 enhancements and patches
April 07, 2023

Enhancements included in this release:

  • Reduce noise and MTTR with Similar Situations and Master Situations

  • View additional details for a situation from a single page
  • Configure advanced settings for grouping similar situations

  • Import additional out-of-the-box service blueprints
  • Rearrange sections on the service details page
23.2 enhancements and patches

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Related release notes

The following links provide updates about the integrated BMC Helix AIOps products:

  • BMC Helix Developer Tools and BMC Helix Intelligent Integrations release notes Open link
  • BMC Helix Operations Management release notes Open link
  • BMC Helix Portal release notes Open link
  • BMC TrueSight Operations Management release notes Open link
  • BMC Helix IT Service Management release notes Open link
  • BMC Helix Discovery release notes Open link
  • BMC Helix Intelligent Automation release notes Open link
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