Workflow examples
This section includes topics describing the sample workflow patterns to follow.
- Workflow to request approval
- Calling a custom approval process
- Setting the service request status
- Using Set Service Request Status in a workflow
- Setting up a workflow to open a JIRA issue through a BMC Helix Integration Service connector
- Designing a workflow to create a request activity log
- Using the Json Parser string manipulation method to retrieve information
- Using workflows to create relationships in BMC Helix ITSM: Smart IT
- Mapping all fields in the Create Work Order form
- Designing workflows for a repeatable group of questions
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