Portal for external users
External portal overview
The following video (3:19) explains the benefits of using an external BMC Helix Digital Workplace portal and provides an overview of the features that are available to external users:
Scenarios for using an external portal
The following scenarios explain how external users can use an external BMC Helix Digital Workplace portal.
How external users register and login
External users register in an external BMC Helix Digital Workplace portal by completing a short web registration form.
Then, external users confirm their registration by using an auto-generated confirmation email, as shown in the following example:
If users do not receive the auto-generated confirmation email and hence cannot confirm their registration, these users can use the option of re-sending the confirmation code.
Registered external users log in to an external portal by providing their email addresses and passwords in a short login form.
Features available to external users
The following table lists the BMC Helix Digital Workplace features that are available to external users in an external portal:
The following illustration shows the Application Features section in the Admin console of an external portal and a limited set of features that an external administrator can enable for external users. For more information, see Enabling-end-user-features.
Other regular BMC Helix Digital Workplace features are not available in an external portal and cannot be configured for external users. For more information about configuring an external portal, see Configuring-an-external-portal-for-external-users.
Where to go from here
Administering-an-external-BMC-Helix-Digital-Workplace-portal