BMC Helix Digital Workplace provides end users access to services, knowledge, and policies across lines of business such as IT, HR, Facilities, and more. End users can find what they need using their preferred device, from anywhere, at any time.
BMC Helix Digital Workplace provides administrators with straightforward, highly configurable ways to present the capabilities that end users need to be successful. They can easily customize the experience, via bundles, banners, virtual marketplaces, and more.
Learn what's new or changed in this space, including urgent issues, documentation updates, service packs, and patches.
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Date | Summary | Reference |
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August 11, 2023 | Issues that were corrected by 22.1: Patch 7 and issues that remain open Updates available in 22.1 patch 7: Receive deployment of sample pages for industry verticals. | |
July 5, 2023 | Issues that were corrected by 22.1: Patch 6 and issues that remain open Patch 6 for version 22.1 is available for on-premises customers. | |
June 7, 2023 | Enhancements available in 22.1 patch 6:
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March 24, 2023 | Enhancements available in 22.1 patch 5:
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January 13, 2023 | Enhancements available in 22.1 patch 4:
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November 2, 2022 | ||
October 10, 2022 | Issues that were corrected by 22.1: Patch 2 and issues that remain open Enhancements available in 22.1 patch 2:
The following enhancements in 22.1 patch 2 requires BMC Helix Digital Workplace Advanced licenses:
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August 30, 2022 | Issues that were corrected by 22.1: Patch 1 and issues that remain open Enhancements available in 22.1 patch 1:
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July 29, 2022 | Enhancements available in this release:
The following enhancements requirelicenses: BMC Helix Digital Workplace Advanced or external user
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Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.
Creating and managing the service catalog Create catalog sections, service categories, services, bundles, and banners Complete the deployment or post-deployment configurations to set up your system |
Integrate with other products. |
This topic describes and links to PDFs and videos that support this product release. If the ready-made PDFs of this space do not satisfy your requirements, you can export a custom PDF.
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You can create a custom PDF for a specific topic, a topic and its children, or a group of topics with a specific label. For information about how you can export a custom PDF from this space, see Exporting to PDF and other formats.
Videos
Videos are available in the following areas:
Getting started videos
The following topics in the Getting started section contain videos that supplement or replace the text-based documentation:
Client deployment videos
The following topics in the Omni-channel workspace section contain videos that supplement or replace the text-based documentation:
Integration videos
The following topics in the Integrating section contain videos that supplement or replace the text-based documentation:
Enabling self-service in your organization videos
The following topics in the Enabling self-service in an organization section contain videos that supplement or replace the text-based documentation:
Connector videos
The following topics in the Connecting your catalog to external systems section contain videos that supplement or replace the text-based documentation:
Administration videos
The following topics in the Administering section contain videos that supplement or replace the text-based documentation:
Troubleshooting videos
The following topics in the Troubleshooting section contain videos that supplement or replace the text-based documentation:
Here are some answers to the most frequently asked questions about BMC Helix Digital Workplace.
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Frequently asked questions about BMC Helix Digital Workplace
Frequently asked questions about integrating BMC Helix Digital Workplace with other BMC products
Frequently asked questions about using BMC Helix Digital Workplace on mobile devices
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