This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License types and features.

Creating promotional banners

Aa a catalog administrator, you can create, configure, and expose promotional banners to attract end users' attention to a particular service, promote calls to specific user actions, or provide general information to end users. Banner images are displayed on both desktop and mobile devices. 

The following illustration shows an example of a promotional banner shown in BMC Helix Digital Workplace:

Process overview for adding a promotional banner to the service catalog

Learn how to create, configure, and make banners available to end users. The following table lists mandatory tasks to create your minimal banner. These steps enable you to add a minimum viable banner with no customizations.

1Define the type of banner that you want to create.Types of promotional banners

Create the banner image using a template.

Creating banner images by using a template

Add and configure the banner in the catalog console.

Adding and configuring banner items


Entitle the banner to end users.

Adding and configuring banner items


Associate the banner with a section in the service catalog.

Creating catalog sections for banners

The following table lists optional tasks to customize your banner. These steps enable you to suit your banner to particular business needs. For example, your company has launched a mandatory compliance training for all employees. It is available only in October, so that you create a banner that advertises the training during October. In the banner schedule, you can set the deactivation date to November 1. 


Configure the banner life term in the Admin console.

Managing banner items
Archive the banner for later usage.Managing banner items
Define when to show or hide banners, based on the device operating system.Adding and configuring banner items
Specify the action to be done when the user clicks a banner image.Adding and configuring banner items
Add localized versions of promotional banners for end users in different locales. Localizing catalog items
Add the banner to a studio page.Creating pages in the studio

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