This documentation supports the 22.1 version of BMC Helix Digital Workplace Basic and BMC Helix Digital Workplace Advanced. Icons distinguish capabilities available only for the Advanced and External license levels. For more information, see License types and features.

Creating catalog sections for banners

As a BMC Helix Digital Workplace administrator, you can set up one or more catalog sections to display promotional banners to attract end users' attention to a particular service, promote calls to specific user actions, or provide general information. You can place the sections anywhere in the catalog where users can see them.

The banners themselves are created by catalog administrators who assign target devices and click actions and set banner visibility schedules.

Before you begin

Enable the enhanced catalog to make the option to display interactive promotional banners available.

To create a new catalog section for banners

You can create sections to contain a single banner, or multiple banners.

  1. In the Admin console, click Service Requests.
  2. Click Catalog Sections.
  3. Click Add.

  4. Using the language of the default locale, enter a section name.

    The name does not appear anywhere in the catalog. The name is only a means to identify the section.

  5. From the Section type options, select Banners to include one or more banners.

  6. Select from the Available banners:

    • To select a range, press Shift+Click.

    • To select multiple, individual banners, press Ctrl+Click (Windows), or CMD+Click (Mac).

    • To add all banners, click Add all.


    The Available banners list displays only banners that are in Published status in the catalog console. Business users see only the banners that they are entitled to , within the visible time range scheduled in the catalog console.

    You should be able to see banners in the Selected banners section.

  7. To remove a banner from the Selected banners list, click the X, or click Remove all.
  8. Select the preferred Sort order and Banner size.
    The Auto-cycle option (carousel) to cycle through banner images is enabled by default.
  9. Click Save
  10. Arrange the row where the banner section should appear in the catalog.
    Follow the instructions in Displaying the catalog section.

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