You can examine the availability status of App Visibility agents forJava, .NET Framework, and BMC Synthetic Transaction Execution Adapter (TEA) Agents. You can see relevant details such as the applied policy for application diagnostics agents, or the names of the TEA Agents. You can also delete agents that are no longer in use.
The following topics are presented:
To perform this procedure, you must have-level access.
The agents are displayed in a table, according to the selected filters. Click a column heading to sort the table entries.
The table contains the following information:
Description of agent list
Select to delete agents that are no longer in use.
You can select individual agents, or click the column header to select all displayed agents.
Indicates the availability status of each agent:
(Agents for Java only) If the port number is available, the port number is added automatically to the end of the display name.
Versionnumber of the agent
Agent environment: Java, .NET, or Synthetic
(Agents for Java or .NET only) Name of the policy file applied to the agent
Associated tier (Web, Business, or Synthetic) automatically assigned by the system according to the agent's use in the application
You can delete agents that are no longer in use. If you delete an active agent for Java or .NET, the agent is displayedagain the next time it contacts the system. If you delete a TEA Agent, the agent is displayed again only after the TEA Agent service is restarted.
From the navigation menu, select Administration > Agents.
To delete more than one agent, select the agents (or click the column header to select all displayed agents), and select Delete Selected from theaction menu at the column header.
After you disconnect and delete an agent with associated data, the agent is removed from the portal and the data is no longer displayed in the TrueSight console. However, if you reconnect the same agent to the same portal, and the portal is still connected to the collector with the saved agent's records, the associated data is displayed in the console again.