This documentation applies to the 8.1 version of Service Request Management, which is in "End of Version Support." You will not be able to leave comments.

To view the latest version, select the version from the Product version menu.

Request Entry console UI properties you can change

This topic explains the areas of the Request Entry console that you can change using a skin. For information about changing the property values, see Defining skins for the Request Entry console.

Request Entry console — Popular view

You can change the Popular view properties shown in the following figure and table. The numbers in the figure correspond to the value in the Number column in the table.

Type identifiers and properties in the Popular view

Number

Description

Type identifier

Property and default value

1

Window

BMC_EU_MAIN_BGCOLOR

Note: This type identifier is duplicated in the Skin Properties table. You must change the value for both type identifiers.

Background Color (#045B9A)

2

Application name

BMC_EU_COMPANYTITLE

BMC-SRM-Title
(image, 261x22 pixels)

3

Left panel title bar

BMC_EU_MAINCON_HBGCOLOR

Background Color (#F5F5F5)
Background Gradient Color (#D1D1D1)

3

Left panel title bar

BMC_EU_MAINCON_HTXTCOLOR

Label/Text Color
(#004376)

4

Left panel breadcrumb bar

BMC_EU_MAINCON_CRUMBTRAILCOLOR

Background Color (#DEE0E0)

5

Welcome label

BMC_EU_BANNER_TXTCOLOR

Label/Text Color (#FFFBFO)

6

Notifications bar

BMC_EU_BANNER_SBGCOLOR

Background Color (#FEFEFE)
Background Gradient Color (#DCDCDB)

6

Notifications bar

BMC_EU_BANNER_STXTCOLOR

Note: This type identifier is duplicated in the Skin Properties table. You must change the value for both type identifiers.

Label/Text Color
(#004080)

6

Notifications bar

BMC_EU_BANNER_BROADCASTLOGO
BMC_EU_BANNER_APPROVALLOGO

SRM Console-Broadcast-New
SRM Console-Alert-Blue
(images, 16x16 pixels)

7

Right panel title bar

BMC_EU_SECCON _HSBGCOLOR

Background Color (#339CDE)
Background Gradient Color
(#0263A2)

7

Right panel title bar

BMC_EU_SECCON_STXTCOLOR

Label/Text Color (#FFFFFF)

8

Quick action bar

BMC_EU_ACTIONBAR_BGCOLOR

Background Color (#4AA9E5)
Background Gradient Color
(#2188C9)

8

Quick action bar

BMC_EU_ACTIONBAR_HOMELOGO
BMC_EU_ACTIONBAR_SETTINGSLOGO
BMC_EU_ACTIONBAR_LOGOUTLOGO
BMC_EU_ACTIONBAR_CARTLOGO
BMC_EU_ACTIONBAR_HELPLOGO

SRM Console-Home
SRM Console-Settings
SRM Console-Logout
SRM Service Cart
SRM Console-Help
(images, 16x16 pixels)

9

Company logo

BMC-SRM-LOGO

SRM Console-BMC-Logo-Blue
(image, 85x19 pixels)

Request Entry console — Browse view

You can change additional properties the Browse view, as shown in the following figure and table. The numbers in the figure correspond to the value in the Number column in the table.

Type identifiers and properties in the Browse view

Number

Description

Type identifier

Property and default value

1

Available Requests bar

DVF_AVAILABLE_REQUEST_HEADER_BG

Background color (#2188C9)

2

Selected category

DVF_SELECTED_CATEGORY_FROM_BG

Background color (#DBF0FD)

3

Selected category

DVF_SELECTED_CATEGORY_TO_BG

Background Gradient Color (#86C6EC)

4

Available Requests list, not selected

DVF_CATEGORY_REQUEST_LIST_BG

Background color (#D6E6F0)

5

Available Requests list, selected

DVF_CATEGORY_SELECTED_REQUEST_BG

Background color (#86C6EC)

Not shown

Browse view window

BMC_EU_BROWSECAT_BGCOLOR

Background color (#DEE0E0)

Other UI properties

You can change properties for other UI objects, as shown in the following table.

Type identifiers and properties for other objects

Description

Type identifier

Property and default value

Close icon on Provide Information form

BMC_EU_CLOSELOGO

SRM White-Close-x
(image, 16x16 pixels)

Cart border

BMC_EU_PANEL_BORDERCOLOR

Border color (#DEE0E0)

Summary bar in cart

BMC_EU_TRIMCOLOR

Background Color (#0465A4)
Line Color (#3B76A5)

Tables

BMC_EU_TABLEHEADER

Table Column Header Background Color (#2E96D7)
Table Column Header Background Gradient Color (#OA6EAD)

AR System pop-ups

All

Pop-up Header Footer Background Color (#319ADE)
Pop-up Header Footer Background Gradient Color (#0061A5)

This version of the documentation is no longer supported. However, the documentation is available for your convenience. You will not be able to leave comments.

Comments