Page tree


BMC PATROL for Sybase 11.0

All versions

Release notes and notices
updated 17 Dec
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 


  • To stay informed of changes to this space, place a watch on this page.
  • You can create a custom PDF of this release notes and notices branch.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.


The following updates have been added since the release of the space:




December 17, 2018Technical bulletinsAdded Red Hat Enterprise Linux 7.6 support
September 20, 201611.0.20: Service Pack 2

PATROL for Sybase 11.0.20 contains the following updates:

  • New annotation for Threads down under replication availability
  • New annotation and event as recovery action at ASE status
June 19, 201511.0.10: Service Pack 1

PATROL for Sybase 11.0.10 contains the following updates:

  • Support for password encryption
  • Support for monitoring Sybase Adaptive Server Enterprise (ASE) with SSL enabled
  • Support to set the value of Long Running Trans parameter

March 23, 2015

11.0.00 Enhancements

PATROL for Sybase 11.0.00 contains the following updates:


 Accessing online Help

Online Help for KMs is no longer available from the following consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the BMC TrueSight Operations Management console and BMC Central Monitoring Administration. For more information, see Frequently Asked Questions on Online Help.

Related topics

Known and corrected issues


Parameter Reference Database (PRD)



Monitor types or application classes


Monitor types and application classes in this solution.



Concepts, architecture, deployment, planning, and system requirements.



Information about installing the product and migrating product data.



Upgrade process, migration, and configuration.

Configuring after installation


Steps to set up the Knowledge Module following installation



Interface descriptions, using the product.



Issues resolution, error messages, logs, and contacting support.
Frequently asked questions


This section addresses common questions about accessing the online help for KMs.

Is online Help be available for KMs?

Online Help will not be available from the following Consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the TrueSight Operations Management Console and BMC Central Monitoring Administration. 

How can I access the online Help?

You can access the online Help from the TrueSight Operations Management console and the BMC Central Monitoring Administration. For complete product documentation, refer to the KM documentation on

What kind of offline documentation can I get?

KM documentation is available in PDF format.

How do I access the documentation PDF?

You can access the offline documentation from the following locations:

  • Product documentation is available in PDF format along with the installation files on the EPD site.
  • PDFs are also available on the PDFs and videos page of the respective KM documentation on


Ready-made PDFs are created for new releases and service packs at the time of their release. Although these PDFs contain all topics, the content of some topics is better suited for online viewing.


or register to view the contents of this page.

1 Comment

  1. We missing an upgrading section on this documentation. Please provide upgrade details for customers. Thanks.