You can install product components on multiple servers by performing a custom installation. This type of installation is recommended for performing a large scale product deployment. For more information, see Hardware sizing recommendations.
Best practice
As a best practice, after completing the installation, create a backup super admin user that can be used in a scenario where you are unable to access the product.
This topic contains the following information:
Related topics
Before you begin
Ensure that you have completed the tasks in Preparing for installation.
Ensure that you install the product components on servers in the same time zone.
If you want to use the Collection Agent as your data collection mechanism, then ensure that you read the following topics:
If you are scaling up your deployment by adding multiple components of the product on separate servers, ensure that have the following information:
To perform a custom installation
- Start the installation program by running the setup (for Windows) or setup.bin (for Linux) file. Click Next.
- Read the license agreement and agree to the terms. Click Next.
- Select Custom Setup and click Next.
Select one or more of the components that you want to install, and then click Next.
Provide details for each of the following components listed in the following table; when you are finished, click Next.
Note
The following table lists the components in the same sequence as the installer screens that appear if you select all the components.
Field Description Indexer Host Host name of the computer where you want to install the Indexer. The default is your local host name.
Port Port number of the computer where you want to install the Indexer. The default is 9300.
For more information about the ports supported, see Communication ports and protocols.Primary Node in Cluster If you are installing an Indexer that must function as the master, leave this field blank. If you are installing an Indexer that must function as a peer, provide the fully qualified host name and port number of the master Indexer, installed on the primary node. This value must be in the format, hostName1:Port.
Configuration Database Host Host name of the computer where you want to install the configuration database. The default is your local host name.
Port Port number of the computer where you want to install the configuration database. The default is 9999.
For more information about the ports supported, see Communication ports and protocols.Collection Station Collection Host (Agent) Name of the Collection Station as it must be displayed under the Administration > Hosts tab. HTTP Service Bind Address The HTTP service bind address that the Collection Agent and the Console Server must use to connect with the Collection Station. The default is 0.0.0.0.
Bind Port The HTTP service bind port number that the Collection Agent and the Console Server must use to connect with the Collection Station. The default is 8080.
For more information about the ports supported, see Communication ports and protocols.
Payload Service Bind Address The Payload Service bind address that the Collection Station must use for listening to incoming data. The default is 0.0.0.0.
Bind Port The Payload Service bind port number that the Collection Station must use for listening to incoming data. The default is 41414.
For more information about the ports supported, see Communication ports and protocols.
Search and Console Server Host Host name of the computer where you want to install the Console Server and the Search component. The default is your local host name.
Port Port number of the computer where you want to install the Console Server and the Search component. The default is 9797.
For more information about the ports supported, see Communication ports and protocols.- The directory location defaults to the following:
- Windows: C:\Program Files\BMC Software\TrueSight\ITDA.
- Linux: /opt/bmc/TrueSight/ITDA
- Perform the following actions depending on your platform and click Next.
- Windows: Pin the product to your Start menu, and start the product services immediately after the installation is complete.
- Windows and Linux: Start the product services immediately after the installation is complete.
- Click Install to start the installation.
- (Optional) Click View Log to see the installation log.
To exit the installation program, click Done.
By default, the following environment variable pointing to the product installation path is automatically set:
Windows Linux %BMC_ITDA_HOME% $BMC_ITDA_HOME
Getting and applying the product license
When you install the product, a default license gets installed which is valid for 30 days from the date of installation.
Tip
When the license validity is less than 90 days, a message indicating the expiry date is displayed on the logon page.
To continue using the product after 30 days
- Get the license by contacting BMC Support.
- Apply the license by copying the LicenseKey to the location where the product is installed (for example, %BMC_ITDA_HOME%). You need to overwrite the license file that already exists.
- Re-start the BMC TrueSight IT Data Analytics server. For more information, see Starting or stopping product services.
Where to go from here
(Optional) Verify if the installation completed successfully.
Access the product by using the Start menu.
While running the installer, if you did not have the product start services immediately, then manually start the services.
Perform configurations such as enabling security for the product, configuring the email setting, and adding Indexers to the Indexer cluster.
Start data collection immediately after installation, by making the following configurations:
- (Optional) Create Data patterns to define how the data collected must be indexed and displayed.
- Create data collectors to define the type of data to be collected and how it must be collected, and to start the data-collection process.
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