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BMC PATROL for Citrix XenApp 2.0

All versions
Release notes and notices
updated 19 Dec

This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.




December 19, 2018Technical bulletinsAdded Microsoft Windows Server 2019 support
February 19, 2018Announcing support for Citrix XenApp and XenDesktop 7.16Added support for Citrix XenApp and XenDesktop 7.16
February 28, 2017Announcing support for Citrix XenApp and XenDesktop 7.12Added support for Citrix XenApp and XenDesktop 7.12
November 16, 2016Announcing support for Citrix XenApp and XenDesktop 7.11Added support for Citrix XenApp and XenDesktop 7.11
July 05, 2016Announcing support for Citrix XenApp and XenDesktop 7.9Added support for Citrix XenApp and XenDesktop 7.9
June 17, 20162.0.00.01: Patch 1 for BMC PATROL for Citrix XenApp and XenDesktopReleased a patch to fix an issue reported in the earlier version

June 19, 2015

2.0.00 features

PATROL for Citrix XenApp 2.0.00 now supports Citrix XenApp and XenDesktop 7.5 and 7.6. It enables you to:

  1. Discover and monitor the following components of a configured Citrix Site:
    1. Delivery Controllers
    2. Delivery Groups
    3. Machines belonging to Delivery Groups (Server OS/ Desktop OS)
    4. Published Applications
    5. Machine Catalogs
    6. License Server
  2. Configure the KM through the BMC TrueSight Infrastructure Management Central Monitoring Administration

Accessing online Help

Online Help for KMs is no longer available from the following consoles:

  • PATROL Central Operator – Microsoft Windows Edition
  • PATROL Central Operator – Web Edition
  • PATROL Console for Microsoft Windows
  • PATROL Console for UNIX.

However, online Help will continue to be available from the BMC TrueSight Operations Management console and BMC Central Monitoring Administration. For more information, see Frequently Asked Questions about online help.


  • To stay informed of changes to this space, place a watch on this page.
  • You can create a custom PDF of this release notes and notices branch.
 Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what template you want to use:
    • Simple to export a lightweight PDF with no cover, table of contents, or index.
      By default, the Simple template only exports the current page.
    • Standard to export a traditional PDF with a cover, table of contents, and index.
      By default, the Standard template exports the current page and all child pages.


Monitor types and attributes


Information about monitoring elements of the KM.



Planning and system requirements.



Information about installing the product.



Information about upgrade process.

Configuring after installation


 Required post-installation configuration tasks.



Interface descriptions, using the product.



Issue resolution, error messages, logs, and contacting Support.

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