This topic provides the upgrade schedules for the listed BMC Helix Remedyforce release version and its patches.
Last updated: April 28, 2021
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To access documentation for the Winter 21 release of BMC Helix Remedyforce, click the following links:
BMC Helix Remedyforce Winter '21 Patch 1 Sandbox and Production Self and Automatic Upgrade
|May 7 - May 13||May 14||May 15 - May 20||May 21|
|BMC Helix Remedyforce Winter 21 Patch 1 Sandbox Self Upgrade Window||BMC Helix Remedyforce Winter 21 Patch 1 Sandbox Automatic Upgrade|
|BMC Helix Remedyforce Winter 21 Patch 1 Production Self Upgrade Window||BMC Helix Remedyforce Winter 21 Patch 1 Production Automatic Upgrade|
**All dates and times listed are Eastern time (New York, USA).
**We recommend that you do not refresh your sandbox organization during the upgrade window as it excludes your organization from the future upgrades.