This topic provides the upgrade schedules for the listed BMC Helix Remedyforce release version and its patches.
Last updated: August 29, 2022
To access documentation for the Summer 22 release (Sandbox Preview and Early Access Programs) of BMC Helix Remedyforce, click the following links:
BMC Helix Remedyforce Summer 22 Sandbox and Production Self and Automatic Upgrade
|Jul 27 - Aug 18||Aug 19||August 30||Aug 31 - Sep 15||Sep 16|
|BMC Helix Remedyforce Summer 22 Sandbox Self Upgrade Window||BMC Helix Remedyforce Summer 22 Sandbox Automatic Upgrade|
BMC Helix Remedyforce Summer 22 (Revised version) Sandbox Automatic Upgrade1
|BMC Helix Remedyforce Summer 22 Production Self Upgrade Window2||BMC Helix Remedyforce Summer 22 Production Automatic Upgrade|
The revised version of BMC Helix Remedyforce 20.22.02 (Summer 22) provides a fix for the issue mentioned in
1 The revised version of BMC Helix Remedyforce 20.22.02 (Summer 22) will be applied to existing Summer 22 sandbox organizations.
2 If you have already upgraded to Summer 22 production, you can manually apply the revised version. On September 16, the revised version of Summer 22 (202202.47) will automatically be applied to all organizations that are on new Winter 22 Patch 1 (202201.43.18 ) or later.
BMC Helix Remedyforce Discovery (21.02.03) Pre-Production and Production Automatic Upgrade
|Mar 07||Mar 08 - Mar 13||Mar 14|
|BMC Helix Remedyforce Discovery (21.02.03) Pre-Production Automatic Upgrade||BMC Helix Remedyforce Discovery (21.02.03) Production Automatic Upgrade|
**All dates and times listed are Eastern time (New York, USA)