Release schedules

This topic provides the upgrade schedules for the listed Remedyforce release version and its patches.

Last updated: July 09, 2025

Update summary: Added details about the Winter 25 release Patch 1 (Version 202501.11.7) that is generally available on July 09, 2025

Product documentation

To access documentation for the Winter 25 release of Remedyforce, click the following links:

Documentation Home | Release notes and notices | Upgrading | Upgrade FAQs

Remedyforce Hybrid Upgrade/Patch Schedule

Note:

  • Remedyforce customers should refer to the Salesforce Trust website for any scheduled platform maintenance dates that may conflict with a Self Upgrade plan.
  • Remedyforce Self Upgrading will upgrade and patch your ORG to the latest version available on the date that you Self Upgrade. If a patch is released after your Self Upgrade date, your ORG will be patched to the latest version on the Automatic Patch dates unless you again Self Upgrade to the latest patch release.
  • Remedyforce Automatic Upgrade dates only apply to ORGs running the latest major patched version of Remedyforce.

Remedyforce Winter 25 Patch 1 Sandbox and Production Self and Automatic Upgrade

July 09 - July 10July 11July 12 - July 17July 18
Remedyforce Winter 25 Patch 1 Sandbox Self Upgrade WindowRemdyforce Winter 25 Patch 1 
Sandbox Automatic Upgrade		  
Remedyforce Winter 25 Patch 1 Production Self Upgrade WindowRemedyforce Winter 25 Patch 1 Production Automatic Upgrade

Note:

  • All dates and times listed are Eastern time (New York, USA).
  • We recommend that you do not refresh your sandbox organization during the upgrade window as it excludes your organization from the future upgrades.

 

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