This topic provides the upgrade schedules for the listed BMC Helix Remedyforce release version and its patches.
Last updated: January 31, 2020
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To access documentation for the Winter 20 release of BMC Helix Remedyforce, click the following links:
All dates and times listed are Eastern time (New York, USA)
BMC Helix Remedyforce Winter '20 - Sandbox and Production Self and Automatic Upgrade
|Feb 3 - Feb 27||Feb 28||Feb 29 - March 26||March 27|
| BMC Helix Remedyforce Winter '20 Sandbox Self Upgrade Window || BMC Helix Remedyforce Winter '20 Sandbox Automatic Upgrade |
BMC Helix Remedyforce Winter '20 Production Self Upgrade Window
|BMC Helix Remedyforce Winter '20 Production Automatic Upgrade|
BMC Helix Remedyforce Discovery (12.9 Patch 2) - Sandbox and Production Automatic Upgrade
|Jan 31||Feb 7|
| BMC Helix Remedyforce Discovery (12.9 Patch 2) Pre Production Automatic Upgrade ||BMC Helix Remedyforce Discovery (12.9 Patch 2) Production Automatic Upgrade|