This topic provides the upgrade schedules for the listed BMC Remedyforce release version and its patches.
Last updated:January 31, 2018
Update summary: Added dates for Remedyforce Discovery (12.7) pre-production and production automatic upgrade and dates for Winter 18 sandbox and production automatic upgrade.
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To access documentation for the Summer '17 release of BMC Remedyforce, click the following links:
BMC Remedyforce Hybrid Upgrade/Patch Schedule
All dates and times listed are Eastern time (New York, USA)
- Remedyforce customers should refer to the Salesforce Trust website for any scheduled platform maintenance dates that may conflict with a Self Upgrade plan
- Remedyforce Self Upgrading will upgrade and patch your ORG to the latest version available on the date that you Self Upgrade. If a patch is released after your Self Upgrade date, your ORG will be patched to the latest version on the Automatic Patch dates unless you again Self Upgrade to the latest patch release.
- Remedyforce Automatic Upgrade dates only apply to ORGs running the latest major patched version of Remedyforce
- MyIT maintenance dates listed only apply to MyIT for Remedyforce. Refer to https://docs.bmc.com/docs/display/public/myit31/Home for MyIT OnDemand and MyIT OnPremise environments.
|Feb 7||Feb 14||Feb 12 - March 1||March 2||March 3 - March 29||March 30|
|Remedyforce Discovery (12.7) Pre - Production Automatic Upgrade||Remedyforce Winter'18 Sandbox Self Upgrade Window||Remedyforce Winter'18 Sandbox Automatic Upgrade|
|Remedyforce Discovery (12.7) Production Automatic Upgrade||Remedyforce Winter '18 Production Self Upgrade Window||Remedyforce Winter '18 Production Automatic Upgrade|
Remedyforce Winter'18 Sandbox and Production Self and Auto upgrade dates are confirmed and Calendar has been updated with the same. For any questions, please contact your Business Relationship Manager directly.