This topic provides the upgrade schedules for the listed BMC Remedyforce release version and its patches.
Last updated: March 23rd, 2018
Update summary: Due to some technical issues, Winter 18 Patch 1 will be released on March 26th, 2018. The calendar has been updated accordingly.
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To access documentation for the Winter 18 release of BMC Remedyforce, click the following links:
BMC Remedyforce Hybrid Upgrade/Patch Schedule
All dates and times listed are Eastern time (New York, USA)
- Remedyforce customers should refer to the Salesforce Trust website for any scheduled platform maintenance dates that may conflict with a Self Upgrade plan
- Remedyforce Self Upgrading will upgrade and patch your ORG to the latest version available on the date that you Self Upgrade. If a patch is released after your Self Upgrade date, your ORG will be patched to the latest version on the Automatic Patch dates unless you again Self Upgrade to the latest patch release.
- Remedyforce Automatic Upgrade dates only apply to ORGs running the latest major patched version of Remedyforce
- MyIT maintenance dates listed only apply to MyIT for Remedyforce. Refer to https://docs.bmc.com/docs/display/public/myit31/Home for MyIT OnDemand and MyIT OnPremise environments.
|March 26 - March 29||March 30||March 31 - April 5||April 6|
|Remedyforce Winter'18 Patch 1 Sandbox Self Upgrade Window||Remedyforce Winter'18 Patch 1 Sandbox Automatic Upgrade|
|Remedyforce Winter '18 Patch 1 Production Self Upgrade Window||Remedyforce Winter '18 Patch 1 Production Automatic Upgrade|
Please note that Winter 18 Patch 1 will be made available for self upgrade beginning March 26. As a result, sandbox automatic upgrade is scheduled for March 30 and production automatic upgrade has now been scheduled for April 6th. Please contact your Business Relationship Manager for any questions.