Release schedules

This topic provides the upgrade schedules for the listed Remedyforce release version and its patches.

Last updated: August 29, 2025

Update summary: Added details about the Summer 25 release (Version 202502.20) that is generally available on August 29, 2025

Product documentation

To access documentation for the Summer 25 release of Remedyforce, click the following links:

Documentation Home | Release notes and notices | Upgrading | Upgrade FAQs

Remedyforce Hybrid Upgrade/Patch Schedule

Note:

  • Remedyforce customers should refer to the Salesforce Trust website for any scheduled platform maintenance dates that may conflict with a Self Upgrade plan.
  • Remedyforce Self Upgrading will upgrade and patch your ORG to the latest version available on the date that you Self Upgrade. If a patch is released after your Self Upgrade date, your ORG will be patched to the latest version on the Automatic Patch dates unless you again Self Upgrade to the latest patch release.
  • Remedyforce Automatic Upgrade dates only apply to ORGs running the latest major patched version of Remedyforce.

Remedyforce Summer 25 Sandbox and Production Self and Automatic Upgrade

August 29 - September 18September 19September 20 - October 2October 3
Remedyforce Summer 25 Sandbox Self Upgrade WindowRemdyforce Summer 25 
Sandbox Automatic Upgrade		  
Remedyforce Summer 25 Production Self Upgrade WindowRemedyforce Summer 25 Production Automatic Upgrade

Note:

  • All dates and times listed are Eastern time (New York, USA).
  • We recommend that you do not refresh your sandbox organization during the upgrade window as it excludes your organization from the future upgrades.

 

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