This topic provides the upgrade schedules for the listed BMC Remedyforce release version and its patches.
Last updated: April 27th, 2018
Update summary: Added dates for Remedyforce Winter 18 Patch 2 sandbox and production automatic upgrade.
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To access documentation for the Winter 18 release of BMC Remedyforce, click the following links:
BMC Remedyforce Hybrid Upgrade/Patch Schedule
All dates and times listed are Eastern time (New York, USA)
- Remedyforce customers should refer to the Salesforce Trust website for any scheduled platform maintenance dates that may conflict with a Self Upgrade plan
- Remedyforce Self Upgrading will upgrade and patch your ORG to the latest version available on the date that you Self Upgrade. If a patch is released after your Self Upgrade date, your ORG will be patched to the latest version on the Automatic Patch dates unless you again Self Upgrade to the latest patch release.
- Remedyforce Automatic Upgrade dates only apply to ORGs running the latest major patched version of Remedyforce
- MyIT maintenance dates listed only apply to MyIT for Remedyforce. Refer to https://docs.bmc.com/docs/display/public/myit31/Home for MyIT OnDemand and MyIT OnPremise environments.
|April 27 - May 03||May 04||May 05 - May 10||May 11|
|Remedyforce Winter'18 Patch 2 Sandbox Self Upgrade Window||Remedyforce Winter'18 Patch 2 Sandbox Automatic Upgrade|
|Remedyforce Winter '18 Patch 2 Production Self Upgrade Window||Remedyforce Winter '18 Patch 2 Production Automatic Upgrade|