PATROL Agent run queue
In BMC Performance Manager, a time-ordered schedule of actions, such as application discovery and parameter execution, to be carried out by the PATROL Agent. See also PSL run queue.
parameter
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parameter cache
In BMC Performance Manager, the memory location where current parameter data is kept. In the PATROL Agent's configuration file, you can set the size of the cache, the maximum number of data points that can be stored, and the interval (in seconds) for emptying the cache.
parameter history repository
Also known as parameter history file. See history repository.
parameter override
parameter state
In BMC Performance Manager, the condition of a parameter. The most common parameter states are OK, warning, and alarm. A parameter icon can show additional conditions, including no history, offline, and suspended. A parameter can also be deactivated; when a parameter is deactivated, no icon is displayed. See also state.
PATROL Agent
In BMC Performance Manager, the core component of BMC PATROL architecture. The agent is used to monitor and manage host computers and can communicate with the PATROL Console, a standalone event manager, PATROL Integration products, and Simple Network Management Protocol (SNMP) consoles. From the command line, the PATROL Agent is configured by the pconfig utility; from a graphical user interface, it is configured by the xpconfig utility for UNIX or the wpconfig utility for Microsoft Windows. See also PATROL SNMP Master Agent.
PATROL Agent configuration file
In BMC Performance Manager, a file in which you can define the characteristics of the PATROL Agent by setting PATROL Agent configuration variables. You can edit the configuration file by using the pconfig utility, the wpconfig utility, or the xpconfig utility. See also KM configuration file, PATROL Agent configuration variable, pconfig, wpconfig, and xpconfig.
PATROL Agent configuration variable
In BMC Performance Manager, the means by which the characteristics of a PATROL Agent are defined. BMC PATROL provides default variable values that can be customized. Configuration variables determine such characteristics as how errors are handled, which Knowledge Modules (KMs) are loaded and how, how Simple Network Management Protocol (SNMP) support is configured, and how events trigger SNMP traps. See also PATROL Agent configuration file.
PATROL Agent Manager
In BMC Performance Manager, a feature of BMC PATROL for Microsoft Windows only. PATROL Agent Manager is the GUI used to install and run the PATROL Agent.
PATROL Agent namespace
In BMC Performance Manager, a memory array that contains an internal representation of the BMC PATROL object hierarchy. Values in the agent namespace are available to PATROL Script Language (PSL) scripts, eliminating the need to develop code to collect this data.
PATROL Agent process cache
In BMC Performance Manager, a snapshot of the operating system process table on a monitored computer. The agent process cache is updated periodically.
PATROL Agent process cache refresh
In BMC Performance Manager, a periodic process of the PATROL Agent that issues a platform-dependent system query to obtain a list of the active processes. This data is used to update the PATROL Agent process cache.
PATROL Console
In BMC Performance Manager, the GUI from which you launch commands and manage the environment monitored by BMC PATROL. The PATROL Console displays all of the monitored computer instances and application instances as icons. It also interacts with the PATROL Agent and runs commands and tasks on each monitored computer. The dialogue is event-driven so that messages reach the PATROL Console only when a specific event causes a state change on the monitored computer.
A PATROL Console with developer functionality can perform the following activities:
- Monitor and manage computer instances, application instances, and parameters
- Customize, create, and delete locally loaded Knowledge Modules (KMs) and commit the changes to selected PATROL Agent computers
- Add, modify, or delete event classes and commands in the Standard Event Catalog
- Define expert advice
A PATROL Console with operator functionality can monitor and manage computer instances, application instances, and parameters and can view expert advice, but it cannot customize or create KMs, commands, or parameters.
See also developer mode and operator mode.
PATROL Console Charting Server
In BMC Performance Manager, a BMC PATROL function that creates charts and graphs of actual values returned by more than one parameter. Charts and graphs are created by dragging and dropping various parameters into a multigraph container (folder) and plotting the results into a chart. Parameter data is plotted either in real time or from history sets. The data can be presented in a number of chart styles, including line graphs, pie charts, 3-D bar charts, and area plots. Charts can be viewed through the PATROL Console and printed to a local printer or a PostScript file.
PATROL Enterprise Manager (PATROL EM)
In BMC Performance Manager, an event management system that gathers, filters, translates, and prioritizes messages from the managed systems in an enterprise and displays them as alerts in a single console. PATROL EM consolidates alerts from different vendors and different geographical locations into a single display for fast identification and resolution of potential problems.
PATROL Event Manager (PEM)
In BMC Performance Manager, an event manager that you can use to view and manage events that occur on monitored system resources and that are sent by PATROL Agents. You can access the PEM from the PATROL Console or use it as a stand-alone facility. The PEM works with the PATROL Agent and user-specified filters to provide a customized view of events. See also event manager.
PATROL Integration products
In BMC Performance Manager, products that can be used to view events and to monitor and display all of the parameters provided by the PATROL Agents and Knowledge Modules (KMs) in a network or enterprise management console. Formerly known as PATROLVIEW or PATROLINK.
PATROL KM for History Loader
In BMC Performance Manager, a BMC PATROL utility used to convert BMC PATROL parameter history data into an ASCII data file. PATROL History Loader KM can also be used to store parameter history data directly into a particular relational database management system.
PATROL KM Migrator
In BMC Performance Manager, a BMC PATROL utility used to propagate Knowledge Module (KM) user customizations to newly released versions of PATROL KMs.
PATROL KMDS
PATROL Knowledge Module Deployment Server Manager (PATROL KMDS Manager)
In BMC Performance Manager, the GUI for the PATROL KMDS that is used to manage and deploy or distribute Knowledge Module (KM) changes in the production environment.
PATROL Knowledge Module Deployment Server (PATROL KMDS)
In BMC Performance Manager, the change-control and version-control tool for Knowledge Modules (KMs). PATROL KMDS is a repository for storage of PATROL KMs and changes to those KMs.
PATROL roles
In BMC PATROL 3.x and earlier, a set of permissions that grant or remove the ability of a PATROL Console or PATROL Agent to perform certain functions. PATROL roles are defined in the PATROL User Roles file, which is read when the console starts.
PATROL Script Language (PSL)
In BMC Performance Manager, a scripting language (similar to Java) that is used for generic system management. PSL is compiled and executed on a virtual machine running inside the PATROL Agent. PSL is used for writing procedures to discover instances, parameters, recovery actions, commands, and tasks for monitored computers within the BMC PATROL environment.
PATROL SNMP Master Agent
In BMC Performance Manager, the agent through which a PATROL Agent interacts with a Simple Network Management Protocol (SNMP) agent and SNMP manager. The PATROL Master Agent configuration file contains the community name and port number for all agents in such a multiple-agent architecture.
patroldev
In BMC PATROL 3.x and earlier, a domain group that can be set up by a Microsoft Windows system administrator to restrict user access to a PATROL Developer Console. When a user tries to start a PATROL Console with developer functionality, BMC PATROL verifies that the user is in the patroldev group. If the user is not in this group, a PATROL Console with operator functionality is started instead. See also ptrldev.
pconfig
In BMC Performance Manager, the command line utility for setting PATROL Agent configuration variables. See also PATROL Agent configuration file, PATROL Agent configuration variable, wpconfig, and xpconfig.
Quick Query
In BMC PATROL 3.x and earlier, a command on the Tools menu from the PATROL Console main menu bar. Quick Query contains built-in, predefined commands that you can use to query the agent for frequently needed information. For example, you can query the agent regularly about all computer instances, application instances, and parameters that are in a warning or alarm state. See also Agent Query.
reconnect polling
In BMC Performance Manager, the time interval (in seconds) at which the PATROL Console will try to reconnect to a PATROL Agent that has dropped the previous connection. The longer the interval, the lower the network traffic. See also heartbeat, message retries, and message timeout.
recovery action
In BMC Performance Manager, a procedure that attempts to fix a problem that caused a warning or alarm condition. A recovery action is defined within a parameter by a user or by BMC PATROL and is triggered when the returned parameter value is within a defined alarm range.
refresh parameter
In BMC Performance Manager, an action that forces the PATROL Agent to run one or more parameters immediately, regardless of their polling cycle. Refreshing parameters does not reset the polling cycle but gathers a new data point between polling cycles.
reporting filter
In BMC PATROL, the filter used by the PATROL Agent when transmitting events to consoles from the event repository (located at the agent) for statistical reports.
response window
In BMC PATROL, an input and output display for many Knowledge Module (KM) menu commands. The response window provides a customizable layout of the information (for example, the sort method for output of system process IDs). See also system output window and task output window.
self-polling parameter
In BMC PATROL, a standard parameter that starts a process that runs indefinitely. The started process periodically polls the resource that it is monitoring and emits a value that is captured by the PATROL Agent and published as the parameter value. Self-polling avoids the overhead of frequently starting external processes to collect a monitored value. A self-polling parameter differs from most other parameters that run scripts for a short time and then terminate until the next poll time.
session file
In BMC PATROL 3.x and earlier, any of the files that are saved when changes are made and saved during the current PATROL Console session. A session file includes the session-1.km file, which contains changes to Knowledge Modules (KMs) loaded on your console, and the session-1.prefs file, which contains user preferences. Session files are replaced by management profiles in BMC PATROL 7.x.
setup command
In BMC PATROL, a command that is initiated by the PATROL Console and run by the PATROL Agent when the PATROL Console connects or reconnects to the agent. For example, a setup command can initialize an application log file to prepare it for monitoring. BMC PATROL provides some setup commands for computer classes. Only a PATROL Console with developer functionality can add or change setup commands.
shortcut
In BMC PATROL, an alias or copy of an object icon in the BMC PATROL hierarchy.
simple discovery
In BMC Performance Manager, a type of application discovery that uses simple pattern matching for identifying and monitoring files and processes.
snooze an alarm
In BMC PATROL, to temporarily suspend an alarm so that a parameter does not exhibit an alarm state. During the user-set snooze period, the parameter continues to run commands and recovery actions, and the parameter icon appears to be in an OK state. See also deactivate a parameter and suspend a parameter.
Standard Event Catalog
In BMC PATROL, a repository that contains predefined classes for BMC PATROL. To add, modify, or delete event classes and commands in the Standard Event Catalog, you must use a PATROL Console with developer functionality. See also event catalog and event class.
state
BMC Server Automation
A group of classifications for BMC Server Automation Deploy Jobs. A Deploy Job can be in any of the following states: Succeeded, Incomplete, Running, Failed, or Reset.
BMC ProactiveNet Performance Management
The condition of an object (computer instance, application instance, or parameter) monitored by BMC PATROL. The most common states are OK, warning, and alarm. Object icons can show additional conditions. See also application state, computer state, parameter state, and state change action.
state change action
In BMC PATROL, an action that is stored, maintained, and initiated by the PATROL Console when the console is notified by the PATROL Agent that a monitored object has changed state. The action, or command, runs on the computer on which the console is running, not the computer on which the agent is running.
static KM
In BMC Performance Manager, a Knowledge Module (KM) that is not loaded by the PATROL Agent before a PATROL Console with a loaded KM of the same name connects to the agent. After a static KM is loaded by the agent, the static KM is never unloaded. The static KM continues to run for as long as the agent runs, even if all PATROL Consoles with a registered interest disconnect from the PATROL Agent. If the PATROL Agent stops, static KMs are not reloaded. See also disable a KM and preloaded KM.
suspend a parameter
In BMC PATROL, to stop running a parameter for selected computers or application instances. Suspending a parameter stops parameter commands and recovery actions but does not delete the parameter icon from the application instance window. Suspending a parameter also does not delete the parameter definition from the Knowledge Module (KM) tree in PATROL Consoles for Microsoft Windows environments. A suspended parameter can be resumed at any time. You can suspend a parameter from its pop-up menu. See also deactivate a parameter and snooze an alarm.
system output window
In BMC PATROL, a message window that displays the output of commands and tasks that the PATROL Console or the PATROL Agent runs on an instance. A system output window also displays error messages, commit status messages, and so on. In Microsoft Windows, when the system output window contains unread messages, BMC PATROL displays a yellow triangle. For unread messages in UNIX, BMC PATROL displays a blue screen with white text.
task
BMC Remedy ITSM Suite, BMC Service Request Management
A unit of work that must be completed as a step in implementing a change request, an incident request, or a problem investigation. In the BMC Remedy Incident Management and BMC Remedy Change Management applications, you can also group a number of activities for requests with a number of actions that must be completed before the requests can be resolved. Your administrator creates task templates and task-group templates that you can reuse for the same types of requests. Tasks can be automatic or manual. See also ad hoc task and automatic task.
BMC Performance Manager
A command or group of commands that can run on one object or on several objects simultaneously. A task runs in the background and is not part of the PATROL Agent run queue. A task icon is displayed for each running task.
BMC Remedy AR System
A shortcut or link created in BMC Remedy User to enable users to quickly open a specific form, a search, an application, or an active-link guide.
task output window
In BMC PATROL, a window that contains command output—for example, a Knowledge Module (KM) menu command or a parameter warning or alarm—that is generated by a task. While running, each task has its own icon, which usually appears in the BMC PATROL interface or main window, but might appear in the appropriate object window.
Overview
Content Tools
Apps
Reporter Replacement
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Tasks