Configuring application components

This section describes how to use the Self Service Portal Configuration tool to configure basic startup options and configure application components. It contains the steps necessary to get your system up and running quickly.

This section includes the following topics:

• Configuring automatic servlet refresh
• Setting an authentication method
• Changing the logo in the application portal
• Enabling the chat submenu in the Self Service Portal
• Enabling agents to transfer files
• Setting language options and translation