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The following table provides a list of content packs supported with different versions of the TrueSight IT Data Analytics (or IT Data Analytics) product.

You can download these content packs from the BMC Software Electronic Product Distribution (EPD) website. For more information, see Downloading the content pack files.

On the EPD website, after you navigate to the IT Data Analytics content packs under the Components View, you can see that the downloading files are available under the Products tab. By default, the Products tab filters on the latest version. The Version list displays the list of dates displayed in the format, "YY.MM". For example, 20.14.12 indicates December 2014.

These dates represent the date on which the content packs are updated on the EPD website. You can change the version to see the content packs that are updated on an older date.

Recommendation

Sometimes you might find more than one copy of the same content pack. This means you might find more than one copy for monitoring the same product logs.

BMC recommends you to use the latest copy of the content pack available.

List of content packs (filtered on the latest version)

The following table provides a list of all the content packs (filtered on the latest version 20.15.06) available on the EPD website, under the Products tab.

You can filter the items in the table by typing the content pack name in the Content pack name on EPD box.

List of content packs

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Content pack for monitoringContent pack name on EPD

Version (YY.MM)

Supported with IT Data Analytics version
TrueSight Presentation ServerTrueSight IT Data Analytics Content Pack - Presentation Server20.19.0311.3.01 and later
Apache Tomcat logsTrueSight IT Data Analytics Content Pack - Apache Tomcat20.15.031.1.00 and later
TrueSight Infrastructure Management eventsTrueSight IT Data Analytics Content Pack - TSIM Events20.15.062.0.00 and later
TrueSight Infrastructure Management logsTrueSight IT Data Analytics Content Pack - TSIM Server20.15.062.0.00 and later

Citrix XenApp logs

TrueSight IT Data Analytics Content Pack - Citrix XenApp20.15.031.0.00 and later
Hadoop logsTrueSight IT Data Analytics Content Pack - Hadoop20.15.031.1.00 and later
IBM DB2 UDB logsTrueSight IT Data Analytics Content Pack - IBM DB2 UDB20.14.121.1.00 and later
IBM WebSphere AS logsTrueSight IT Data Analytics Content Pack - IBM WebSphere AS20.14.121.1.00 and later
JBoss AS logsTrueSight IT Data Analytics Content Pack - JBoss AS20.14.121.1.00 and later
Linux (Syslog) logsTrueSight IT Data Analytics Content Pack - Linux20.15.061.1.00 and later
Microsoft Windows eventsTrueSight IT Data Analytics Content Pack - Windows20.15.061.1.00 and later
MongoDB document database logsTrueSight IT Data Analytics Content Pack - MongoDB20.14.101.0.00 and later
Oracle database logsTrueSight IT Data Analytics Content Pack - OracleDB20.14.101.0.00 and later
Oracle WebLogic logsTrueSight IT Data Analytics Content Pack - Oracle Weblogic20.14.121.1.00 and later
Remedy Action Request SystemTrueSight IT Data Analytics Content Pack – ITSM 20.17.032.7.00 and later
SAP work directory logsTrueSight IT Data Analytics Content Pack - SAP20.14.121.1.00 and later
SAP HANA trace logsTrueSight IT Data Analytics Content Pack - SAP HANA20.15.062.1.00 and later
Sybase logsTrueSight IT Data Analytics Content Pack - Sybase20.15.031.1.00 and later
VMware vSphere logsTrueSight IT Data Analytics Content Pack - VMWare vSphere20.14.121.1.00 and later

List of archived content packs

The following table provides a list of the archived content packs. These content packs are previously released and are no longer displayed when you select the latest version under the Products tab.

You can filter the items in the table by typing the content pack name in the Content pack name on EPD box.

List of content packs

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The table is being loaded. Please wait for a bit ...

Content pack for monitoringContent pack name on EPDVersion (DD.YY.MM)Supported with IT Data Analytics version
ProactiveNet events TrueSight IT Data Analytics Content Pack - BPPM events20.14.121.1.00 and later
ProactiveNet logsTrueSight IT Data Analytics Content Pack - BPPM logs20.14.121.1.00 and later

5 Comments

  1. Hi,

    Do you have in the roadmap a Content Pack for BMC Remedy + SmartIT + MyIT?

    Thanks,

    Nelson Pita

    1.  Hi Nelson,

      Scott Bleasdell is looking after this area. He will be able to answer you.

      Thanks,

      Priyanka

  2. We have a lot customer use  MS SQL but seems we don't have content pack for MS SQL. May I know the roadmap or the reason why we don't create it?  

  3. Hi,

    Are there any plans for releasing a content pack for Oracle Fusion in the future?

     

    Thanks 

  4. Can ITDA be configured to collect logs directly from a Log Management System or Aggregator (such as DataDog, Splunk, Loggly, etc.)? This would be instead of having to collect the logs from each host individually and relying on the LMS as the central source of all logs.