Troubleshooting RKM Group plug-in issues
Use the RKM Group plug-in to get group-related information from the Group form.
Related topics
To troubleshoot RKM Group plug-in issues
- Verify the RKM Group plug-in configuration.
For more information, see the RKM Group plug-in configuration.
For more information about the AR System Administration: Plugin Server Configuration form and AR System Administration: AR System Configuration Generic UI form, see Configuring Java plug-in servers and Updating configuration settings by using the AR System Configuration Generic UI form. - Troubleshoot common plug-in-related issues.
For more information, see the General approach for troubleshooting plug-in issues. - If you need to investigate the issue further, enable the following logs:
- Server-side logs. For more information, see Enabling server-side AR System logs.
- Plug-in specific logs. For more information, see To enable logs for the RKM Group plug-in.
To enable logs for the RKM Group plug-in
In a browser, open the AR System Administration Console, and click System > General > Plugin Server Configuration.
- On the Plugin Server Configuration form, from the
- Go to the Plugin Server Configuration tab.
- In the Logging Configurations area, from the Log Level list, select DEBUG.
- Click Apply.
The arjavaplugin.log file now generates the debug logs for the RKM Group plug-in.
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