This documentation supports the 22.1 version of Action Request System.
To view an earlier version, select the version from the Product version menu.

Configuration settings N-R

The centralized configuration for troubleshooting installer failure during upgrades store the configuration settings. All the numeric values for the settings are in base 10 system. You can modify the settings by using the AR System Configuration Generic UI form. The settings are case- and space-sensitive. See Updating configuration settings by using the AR System Configuration Generic UI form.

Best practice

We recommend that you use the AR System Configuration Generic UI form to modify the configuration settings. Do not use the ar.cfg file to modify the configuration settings on the AR System Configuration Generic UI form.

The following table lists the settings available for centralized configuration.  

Tips

  • If you cannot view all the columns, view the page in full screen mode. Alternatively, use the scroll bar at the bottom of the table.
  • Press F11 to view the table in full screen mode. Press F11 to exit full screen mode.
  • To easily search for a specific parameter in the table, select the parameter from the Setting list. Alternatively, type the name of the parameter in the Setting text box. For example, to search for the Next-ID-Block-Size parameter, select it from the Setting list, or type the parameter name in the Setting text box.
  • To search for the parameters which have a specific text string in the description, type the string in the Description text box. For example, to search for the parameters which have Configuration in the description, type Configuration in the Description text box.

 Configuration options (N-R)

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SettingDescriptionServer group configurationMaps to

Next-ID-Commit 2

(Component name: com.bmc.arsys.server)

Flag indicating whether to perform a new commit transaction when the system generates the next ID for a record in the database.

Valid values:

  • T—Perform a new commit transaction. To increase efficiency and for debugging, use this value.
  • F—(Default) Include the transaction to generate the next ID in the create entry transaction.

Next-ID-Block-Size replaced Next-ID-Commit, but Next-ID-Commit is available for backward compatibility.

NoAR System Configuration Generic UI form 

Next-ID-Block-Size

(Component name: com.bmc.arsys.server)

Option that allocates next IDs in blocks instead of one at a time. Allocating in blocks increases performance during create operations. Values are any positive number up to 15000. The default value is 100. (A value of 1 disables the feature.) You can also disable it by removing it from the configuration file. You do not need to restart the server for the change to take effect.
This setting is always disabled on the Distributed Pending form so that DSO can operate correctly.

Warning: The use of this option might result in unpredictably large Next-ID sequence gaps. The likelihood of this occurring increases with the use of multiple servers that share a database. The AR System server  does not malfunction because of this gap, and it should not be considered a defect.

No

System > General > Server Information > Configuration > Next Request ID Block Size.

(See Setting administrative options.)

Notification-Web-Path

(Component name: com.bmc.arsys.server)

Base URL that appears in email notifications. If this option is not used, the Default-Web-Path option is used. (Notification-Web-Path is available because the Default-Web-Path is specified for other applications such as Flashboards, and it might be different from the Mid Tier web path for opening requests in a notification.)

NoAR System Configuration Generic UI form  

Num-Preload-Schema-Segments

(Component name: com.bmc.arsys.server)

Total number of preload segments loaded by the preload threads when preload threads are configured. See Configuring how AR System server manages cache.

Important: After you start AR System server, the server ignores the value that is defined for the number of segments in the Num-Preload-Schema-Segments parameter and instead starts with 150 segments.

No

System > General > Server Information > Advanced > Number of Preload Segments.

(See Setting performance and security options)

Num-Preload-Threads

(Component name: com.bmc.arsys.server)

Number of preload threads to use when preload threads are configured. A value of 0 indicates that preload threads are not used. The maximum value is 30 or twice the number of preload segments, whichever is lower. See Configuring how AR System server manages cache.

Important: After you start AR System server, the server ignores the value that is defined for the number of threads in the Num-Preload-Threads parameter and instead starts with 10 threads.

No

System > General > Server Information > Advanced > Number of Preload Threads.

(See Setting performance and security options.)

Num-selector-threads 2

(Component name: com.bmc.arsys.server)

Defines the number of threads that can be used to monitor all the live client socket connections for IO activity. When the thread detects any activity, it forwards the call to the appropriate queue.

Default value: 1 

No 

System > General > Server Information > Ports and Queues > Number of Selector Threads.

(See Setting ports and RPC numbers.)

Operating-Mode

(Component name: com.bmc.arsys.server)

Parameter to indicate to the AR System server if upgrade is in progress so that some of the background processes are disabled to speed up upgrade.

Valid values:

  • 0—Normal mode
  • 1—Primary server upgrade
  • 2 Secondary server upgrade

The value for this parameter is set by the upgrade installer only. This is not an option, you are suppose to set directly.For more information on operating mode, see https://community.bmc.com/s/news/aA33n000000CfdjCAC/operating-mode Open link .

NoN/A

Oracle-Bulk-Fetch-Count 2

(Component name: com.bmc.arsys.server)

Number of data rows simultaneously fetched from the result set when an Oracle database is queried. The minimum is 1, the maximum is 100, and the default is 50. The higher the value, the more memory is used during data retrieval.NoAR System Configuration Generic UI form  

Oracle-Clob-Storage-In-Row

(Component name: com.bmc.arsys.server)

(Oracle databases only) Flag controlling Oracle CLOB storage.

Valid values:

  • T—CLOBs are created "in row." In-row CLOBs can degrade CPU performance.
  • F—(Default) CLOBs are created "out row." Out-row CLOBs can cause the database to grow rapidly.
NoAR System Configuration Generic UI form  

Oracle-Cursor-Sharing 2

(Component name: com.bmc.arsys.server)

Database setting that matches the setting in the Oracle initialization file (initARS.ora if the AR System database SID is ARS).

With AR System , we recommend setting the Oracle parameter Oracle-Cursor-Sharing to EXACT for all 9.x versions if you are using case-sensitive database or case-insensitive database.

No

AR System Configuration Generic UI form  
Oracle-DoPDefines the number of DB parallel threads. By default, for queries using a parallel hint, the degree of parallelism is set to 12. YesAR System Configuration Generic UI form 

Oracle-Search-On-Clob 2

(Component name: com.bmc.arsys.server)

Flag indicating whether CLOBs can be searched.

Valid values:

  • T—(Default) Allow searches on CLOBs. When a search is performed, the qualification can include all the diary and character fields stored in the database as CLOB columns. Including these fields affects performance, and indexes cannot be used for this type of query.
  • F—Searching on diary and character fields stored in the database as CLOB columns returns an error.

CLOBs can use the operator LIKE, but not =.

NoAR System Configuration Generic UI form  

Oracle-SID 1

(Component name: com.bmc.arsys.server)

(Oracle databases only) System ID for the underlying database.NoAR System Configuration Generic UI form  

Oracle-Service 1

(Component name: com.bmc.arsys.server)

(Oracle databases only) Service Name for the underlying database.NoAR System Configuration Generic UI form
Oracle-Sort-Null-First(Oracle databases only) Sorts the NULL values to the top when set to True - T. By default, it is set to False - F, when the NULL values appear at the bottom.NoAR System Configuration Generic UI form

Oracle-Use-Bind-Variables-In-Case-Insensitive-DB

(Component name: com.bmc.arsys.server.shared)

Determines if select queries to the database should execute with variable binding if the Db-Case-Insensitive setting is enabled.

Valid values:
(Default) 0 = Never use a prepared statement (variable binding) for impacted select queries
1 = Do not use a prepared statement (variable binding) for the LIKE operator
2 = Always use a prepared statement (variable binding).

NoAR System Configuration Generic UI form

Outbound-Http-Client-Read-Timeout

(Component name: com.bmc.arsys.server.shared)

This parameter defines the time interval when any outbound HTTP/REST call, including the AR System webhook callback from the AR System server to an external HTTP server waits to respond before displaying the j ava.net .SocketTimeoutException exception.

Default value—60 seconds

You must restart the AR System  after you modify the value of this setting.

YesAR System Configuration Generic UI form

Overlay-mode 2

(Component name: com.bmc.arsys.server)

Specifies the default overlay group for the server. Clients that use the default overlay group (all clients other than Developer Studio ) will retrieve and use objects from the default group.

Valid values:

  • 0—Clients will only retrieve and operate on origin objects. Custom objects and overlays of origin objects will not be visible to clients, and the server will execute only origin filters and escalations. In this mode, customizations are ignored.
  • 1—Clients will retrieve non-overlaid origin objects, overlays, and custom objects. All customizations will be visible, and the server will execute non-overlaid escalations, overlays of escalations, and custom escalations.

See Ignoring overlay and custom objects at runtime.

NoAR System Configuration Generic UI form 

Per-Thread-Logging

(Component name: com.bmc.arsys.server)

Flag indicating whether to create per-thread log files.

Valid values:

  • T—Create per-thread log files.
  • F—(Default) Do not create per-thread log files.
NoAR System Configuration Generic UI form  

Peer-listener-port 1

(Component name: com.bmc.arsys.server)

Defines the port number where all the cache instances from different servers communicate with each other.

Default value: 40001

No 

System > General > Server Information > Ports and Queues > C ache Peer Listener Port.

(See Setting ports and RPC numbers.)

Peer-Remote-Object-Port

Defines the remote object port number where all ehcache instances from different servers communicate with each other.

Default value —40002



Plugin 2

(Component name: com.bmc.arsys.server)

File name of one or more plug-ins that the plug-in server loads. The file name of the DLL or shared object is provided. The file name might be an absolute file name or might be relative to the AR System installation directory. Add as many entries for this option to the server configuration file as needed, but specify only one file name in each option.

NoAR System Configuration Generic UI form  

Plugin-ARDBC-Threads 2


Number of threads dedicated to handling ARDBC requests from the AR System server . You must specify a minimum number. Optionally, you can also specify a maximum number (the plug-in server increases the number of threads for a plug-in as needed up to the specified maximum). The syntax is

Plugin-ARDBC-Threads: <minimumNumberOfThreads [<maximumNumberOfThreads>]

By default, 1 thread is initiated if this option is not specified.

Plugin-ARDBC-Threads parameter is used by the C plugin server. This parameter is not used by Java plugin servers. For Java plugin server, you can change the number of threads by changing the value of the numCoreThreads tag in pluginsvr_config.xml file.

NoAR System Configuration Generic UI form
Plugin-AREA-Threads 2

Number of threads dedicated to handling AREA requests from the AR System server . You must specify a minimum number. Optionally, you can also specify a maximum number (the plug-in server increases the number of threads for a plug-in as needed up to the specified maximum). The syntax is

Plugin-AREA-Threads:  <minimumNumberOfThreads> [<maximumNumberOfThreads>]

By default, 1 thread is initiated if this option is not specified.

Plugin-AREA-Threads parameter is used by the C plugin server. This parameter is not used by Java plugin servers. For Java plugin server, you can change the number of threads by changing the value of the numCoreThreads tag in pluginsvr_config.xml file.


NoAR System Configuration Generic UI form
Plugin-Filter-API-Threads 2

Number of threads dedicated to handling AR System Filter API requests from the AR System server . You must specify a minimum number. Optionally, you can also specify a maximum number (the plug-in server increases the number of threads for a plug-in as needed up to the specified maximum). The syntax is

Plugin-Filter-API-Threads:  <minimumNumberOfThreads> [maximumNumberOfThreads>]

By default, 1 thread is initiated if this option is not specified.

Note: Plugin-Filter-API-Threads parameter is used by the C plugin server. This parameter is not used by Java plugin servers. For Java plugin server, you can change the number of threads by changing the value of the numCoreThreads tag in pluginsvr_config.xml file.

NoAR System Configuration Generic UI form

Plugin-Log-File

(Component name: com.bmc.arsys.server)

Full path name of the file to use if plug-in logging is on (see Debug-mode).NoAR System Configuration Generic UI form  

Plugin-Log-Level

(Component name: com.bmc.arsys.server)

Option that specifies the type of information printed to plug-in log files.

Valid values:

  • 10000—No information (ARPLUGIN_OFF ).
  • 1000—(Default) Only severe messages (ARPLUGIN_SEVERE ).
  • 900—Severe and warning messages (ARPLUGIN_WARNING ).
  • 800—Status, severe, and warning messages (ARPLUGIN_INFO ).
  • 700—Configuration, status, severe, and warning messages (ARPLUGIN_CONFIG ).
  • 600—Internal exceptions (ARPLUGIN_FINE ).
  • 500—Trace logs that log tasks as they are executed (ARPLUGIN_FINER ).
  • 400—Code-level information (ARPLUGIN_FINEST ).
  • 100—All log information (ARPLUGIN_ALL ).
NoAR System Configuration Generic UI form  

Plugin-Loopback-RPC-Socket 2

(Component name: com.bmc.arsys.server)

RPC socket number for the private server queue to which loopback plug-in API calls should be directed. Values are in the following ranges:

  • 390621-390634 
  • 390636-390669 
  • 390680-390694 

Loopback plug-ins (such as the Report Creator plug-in) that call back into AR System use this number to determine the queue to request. By default, plug-in API calls are directed to a queue that corresponds to the call type. To be effective, the server must be configured to have a designated private queue for this option.

No

System > General > Server Information > Ports and Queues > Plugin Loopback RPC Program Number.

(See Setting ports and RPC numbers.)

Plugin-Password

(Component name: com.bmc.arsys.server)

Plug-in password. If this option is specified, the plug-in server accepts connections only from AR System server s whose Server-Plugin-Target-Password option is set to the same password. If this option is not specified, the plug-in server accepts connections from AR System server s that are not configured to use a plug-in password.

NoAR System Configuration Generic UI form  

Plugin-Port 2

(Component name: com.bmc.arsys.server)

The port number on which the plug-in server waits for incoming requests.NoAR System Configuration Generic UI form  

Postgres-Index-Concurrently-Max-Retries

(Component name: com.bmc.arsys.server.shared)

This property is available only if the Enable-Non-Blocking-Index-Build property is set to True.

The maximum number of attempts to perform create or drop index operations on the  PostgreSQL database.

Default value — 3

YesAR System Configuration Generic UI form  

Postgres-Index-Concurrently-Retry-Interval

(Component name: com.bmc.arsys.server.shared)

This property is available only if the Enable-Non-Blocking-Index-Build property is set to True.

The maximum time interval between two attempts of create or drop index operations on the  PostgreSQL database.

Default value — 5000 milliseconds

YesAR System Configuration Generic UI form  

Postgres-Sort-Null-First


(Postgres databases only)  Sorts the NULL values to the top when set to True -  T . By default, it is set to False -  F , when the NULL values appear at the bottom.NoAR System Configuration Generic UI form

Preference-Server-Option

(Component name: com.bmc.arsys.server)

Option that specifies whether users must use centralized preferences.

Valid values:

  • 1—Users can choose to use a preference server if one is available.
  • 2—Users must use the specified preference server.
  • 3—Users must use a preference server, but they cannot use this server as a preference server. If users choose a server that is not a preference server, a warning is returned.
NoSystem > General > Server Information > Advanced > Preference Server Option. (See Setting performance and security options)

Preferred-User-Locale

(Component name: com.bmc.arsys.server)

Sets the global locale for all users of the tenant. It takes precedence over user locale set by using My Preferences and browser locale.

When the global locale is not set, the user's locale from the My Preferences setting is applied, If none of the preferences are defined, then the browser locale is used for the user session.

If the user logs in to BMC Helix Innovation Studio by using multiple sessions and updates the locale by using the Preferred-User-Locale or My Preferences > Preferred Language setting, the locale is set only after the user logs out from all the active sessions. 

  • Default—Browser locale
  • English—en
  • French—fr
  • German—de
  • Italian—it
  • Chinese—zh_cn
  • Korean—ko
  • Portugese—pt_br
  • Russian—ru
  • Japanese—ja
  • Spanish—es
  • Dutch—nl
  • Swedish—sv
  • Danish—da
  • Norwegian—no
NoAR System Configuration Generic UI form

Process-History-Level

(Component name: com.bmc.arsys.server)

Controls whether to enable or disable the activity history of a process instance.

If Process-History-Level is set to 0, the process start time and end time will be the same. For instances that are still active, the create date of the Process Context record is the start time and its end time will be null.

Valid values:

  • 0—None
  • 1—Enable at activity level
  • 2—(Default) Enable at audit level
NoAR System Configuration Generic UI form

Process-Log-File

(Component name: com.bmc.arsys.server)

Full path name of the file to use if PROCESS logging is on.

Following is the default file where the log entries are created:

arprocess.log

NoAR System Configuration Generic UI form

Private-RPC-Socket

(Component name: com.bmc.arsys.server)

RPC program number that determines the type of queue to which requests are routed and the number of threads running on that queue.

No

System > General > Server Information > Ports and Queues > Server Queue.

(See Setting ports and RPC numbers.)

Private-RPC-Socket (for debug queue)

(Component name: com.bmc.arsys.server)

Option that designates debug queues. A debug queue is a type of private queue used by the AR System Workflow Debugger. To make any private queue a debug queue, use this syntax:Private-RPC-Socket: rpcNumber Debug For example: Private-RPC-Socket: 390666 Debug Alternatively, you can make a private queue a debug queue by selecting its Debug check box in the list of queues in the Ports and Queues tab of the Administration Console.

NoAR System Configuration Generic UI form  

RE-Log-File-Location 2

(Component name: com.bmc.arsys.server)

Location of the Reconciliation Engine log file.NoAR System Configuration Generic UI form  

Record-Object-Relationships

(Component name: com.bmc.arsys.server)

Flag indicating whether the AR System server records the relationships between workflow objects.

If using a server group, all servers within the same server group must have the same setting for this option. If they do not, the servers in the group inconsistently populate and un-populate the object relationship database should they be the highest ranked server for the Administration operation when they are restarted. Only the highest ranked server for the Administration operation in the server group will perform the required object relationship actions when restarted.

Valid values:

  • T—The server creates entries in a database table to track the relationships between many types of workflow objects.

When you set this option to T and restart the server, it records the relationships of all server objects before it accepts connections from clients. Therefore, the first time you restart the server after selecting this option, you cannot connect to the server with any clent for a period of time, depending on how many objects are defined on the server. With a large number of objects, such as with an BMC Helix ITSM application installed, this could take as long as an hour depending on the performance of the database. (Subsequent server startups are not affected by this setting.) When you can connect, the recording of object relationship data is complete.

  • F—(Default) The server does not record relationships.

When you set this option to F or remove it and restart the server, all the recorded relationships are removed from the database. You must restart the AR System server before a change to this option takes effect.

We recommend that you set this option by using the Record Object Relationships option on the Configuration tab of the BMC Remedy AR System Administration: Server Information form instead of setting it manually in the configuration file. See Viewing related objects.

No

System > General > Server Information > Configuration > Record Object Relationships.

(See Setting administrative options.)

Record-Server-Events

(Component name: com.bmc.arsys.server)

Server events to log in the Server Events form, which makes server-related changes available to workflow and API programs. Enter the following values, separated by semicolons, for the events to record.

  • 1—Form
  • 2—Field
  • 3—Menu
  • 4—Filter
  • 5—Import
  • 6—Active link
  • 7—Escalation
  • 8—View
  • 9—Container
  • 10—User
  • 11—Group
  • 12—Server setting
  • 14—Archive
  • 15—Server group actions

For example:Record-Server-Events: 4;8;9;12;14; For information about the Server Events form, viewing recorded server events, and using server events in workflow, see Capturing server events for workflow or API calls.

NoAR System Configuration Generic UI form  

Register-With-Portmapper

(Component name: com.bmc.arsys.server)

Flag that prevents the AR System server from registering with a portmapper. Use this feature in conjunction with setting specific ports to enable you to run servers on computers that do not have a portmapper.

Valid values:

  • T—(Default) Register with portmapper.
  • F—Do not register with portmapper.

No more than one server should try to register with AR System Portmapper in an environment with multiple servers on one computer.

No

System > General > Server Information > Ports and Queues >  Register with Portmapper.

(See Setting ports and RPC numbers.)

Registry-Admin-Password

(Component name: com.bmc.arsys.server)

Password of the BMC Atrium Web Services Registry admin user. Used by workflow for the BMC Remedy AR System Web Services Registry form.NoAR System Configuration Generic UI form  

Registry-Admin-User

(Component name: com.bmc.arsys.server)

User name of the BMC Atrium Web Services Registry admin user. Used by workflow for the BMC Remedy AR System Web Services Registry form.NoAR System Configuration Generic UI form  

Registry-Location

(Component name: com.bmc.arsys.server)

URL of the BMC Atrium Web Services Registry. Used by workflow for the BMC Remedy AR System Web Services Registry form.NoAR System Configuration Generic UI form  

Remedy-App-Service-Password

(Component name: com.bmc.arsys.server) 

Encrypted password that AR System application services such as Approval Server use to access the AR System server .

No

System > General > Server Information > Connection Settings > Application Service Password.

(See Specifying passwords and properties for connecting services to the server.)

Required-Field-Identifier

(Component name: com.bmc.arsys.server)

Character to add to the label of a field whose entry mode is Required. The default is an asterisk.

NoThe  Required Field Identifier field on the Configuration tab of the AR System Administration: Server Information form. (See Setting administrative options.)

Required-Field-Identifier-Location

(Component name: com.bmc.arsys.server)

Position to add the character that identifies a Required field.

Valid values:

  • 0—Add the character to the beginning of the field label.
  • 1—(Default) Add the character to the end of the field label.
No

System > General > Server Information > Configuration > Required Field Identifier.

(See Setting administrative options.)

Rest-Authentication-Token-Timeout

(Component name: com.bmc.arsys.server.shared)

The maximum time for which a user can remain idle in BMC Helix Innovation Suite  . If a user does not perform any activity within the Rest-Authentication-Token-Timeout interval, BMC Helix Innovation Suite  prompts a message (if the user wants to continue or not).

Default value — 3600 seconds

Maximum value — 28800 seconds

You must restart the  AR System server  after you modify the value of this setting.

Yes

Restrict-Logging


Controls which type of logging restriction is enabled. The value of the Restrict-Logging parameter depends on the combination of logging restrictions that you select. Possible values of the restriction parameters are as follows:

  • Users—1
  • Client Type—2
  • RPC Queues—8

You can have combinations of Users, Client Type, and RPC Queues restrictions. For example, if you select Users and Client Type restrictions, the value of the Restrict-Logging parameter is set to 9 (1+8).

The default value of Restrict-Logging parameter is 0
The Restrict-Logging parameter has an additional reserved value of 4.


AR System Configuration Generic UI form  

Restrict-Log-Users

(Component name:com.bmc.arsys.server)

A list of semicolon-separated user names. Restricts the logging only for specified users.

For example, Allen;Mike



Restrict-Process-Name-Log

(Component name: com.bmc.arsys.server.shared)
A list of semicolon-separated process names for which logging is restricted.

Rls-Autodiscovery-Minimum-Elapsed-Time

(Component name: com.bmc.arsys.server.shared)

Represents the minimum time required to fetch results from a Row-level Security (RLS) query. The RLS query is logged in the AR System:RLS Autodiscovery form, if th e Subquery algorithm is not enabled on the forms where the RLS query runs.

Default value 5 seconds

Valid value Integer value > 0


AR System Administration Console > System > General > Centralized Configuration

RMIRegistryPort

(Component name: com.bmc.arsys.flashboardServer)

Port number for the Remote Method Invocation (RMI) of the selected Flashboards server. 


AR System Administration Console > System > General > Flashboard Server Configuration > RMI Registry Port. (See  Configuring the Flashboard server settings at a global level.)
Role-Based-Sig-Generate

Generates signatures based on the roles and user names.

Valid values:

  • 0—(Default and recommended) Sends only one approval signature even if the user has multiple roles.
  • 1—Generates duplicate signatures for the same user based on the user name and role.
  • 2—Generates duplicate signatures for the same user based on the user name-role combination if the user has multiple roles.


RPC-Client-XDR-Size-Limit

This option sets the External Data Representation (XDR) for all clients connecting to the AR System Server. 

Use this option to frame data encoding and for transferring data from clients to the AR System Server.

This operation is performed at layer 6 of the OSI model and is negotiated on the initial connection of a client to the AR System Server.

If you are using any form in encryption, set the value to 450000 to avoid issues that may occur while transferring large files or records.

Default Value: (Not set/visible)



RPC-QUEUE-BY-CLIENT-TYPE


Forces API calls to use the private queue specified for the client type.

Syntax:

RPC-QUEUE-BY-CLIENT-TYPE: Client-Type Private RPC Queue

Example:

RPC-QUEUE-BY-CLIENT-TYPE: 0 390685

Yes

System > General > Server Information > Ports and Queues > Client Type to RPC Restriction Mapping.

(See Setting ports and RPC numbers.)

RSSO-External-URL

(Component name: com.bmc.arsys.server.shared)

Stores the URL of the BMC Helix Single Sign-On server that is used to authenticate a user. Developer Studio passes the URL to the BMC Helix Single Sign-On server.

NoAR System Configuration Generic UI form
RSSO-Internal-URL

Specify this setting only when Common Access Cards (CAC) method is used to authenticate an end user.

Use this setting when the certificate-based authentication process is configured in BMC Helix Single Sign-On . For more information, see The page ._ars_common_LinkLibrary v21.3 was not found  -- Please check/update the page name used in the MultiExcerpt-Include macroin BMC Helix Single Sign-On online documentation.

NoAR System Configuration Generic UI form

RSSO-Client-Secret

(Component name: com.bmc.arsys.server.shared)

The BMC Helix Single Sign-On Administrator needs to register Developer Studio . After the Administrator completes the registration, BMC Helix Single Sign-On provides a client ID and a client secret. Developer Studio needs to query the client ID and the secret. The format is Client Type;Client ID;Client Secret. The Client Type is 36. The administrator can get the values for Client ID and Client Secret from the BMC Helix Single Sign-On server. The administrator must enter the values in the same sequence as specified in the format.

NoAR System Configuration Generic UI form

Run-Process-Command-WhiteList

Allowlists all commands that are trusted and can be safely executed by using the Run Process action. The Run-Process-Command-WhiteList setting includes the following list of out-of-the-box commands:

"../artools/arexport.sh" | "./artools/arexport.bat" | "pdp.sh" | "./artools/pdp.bat" | "remoteaction/remoteaction.sh" | "remoteaction\remoteaction.bat" | "DMLDataImport.bat" | "DMLDataImport.sh" | "../AtriumCore/cmdb/utils/DashboardDataGenerator/rundashboardutil.cmd" | "../AtriumCore/cmdb/utils/DashboardDataGenerator/rundashboardutil.sh" | "/opt/bmc/ARSystem/db/mkdir.sh"

Important:

  • To update the commands in the list, contact BMC SaaS Operations. 
  • To add a command to this setting, select the executable part of the command mentioned in the object along with double-quotes.

NoAR System Configuration Generic UI form

Run-Process-Environment-Variable-WhiteList

(Component name: com.bmc.arsys.server.shared)

Controls the allowlisting of environment variables available to processes that run in a filter action. The environment variables in the allowlist are separated by a pipe character (|)

The default environment variables are as follows:

  • "AC_BASE_FOLDER"
  • "APP_HOME"
  • "AR_BASE_FOLDER"
  • "AR_SERVER_NAME"
  • "BMC_AR_SYSTEM_HOME"
  • "BMC_JAVA_HOME"
  • "HOME"
  • "HOSTNAME"
  • "JAVA_HOME"
  • "LANG"
  • "PATH"

The hard-coded environment variables that you cannot use even if they are a part of allowlist are as follows:

  • "AR_DB_NAME"
  • "AR_DB_SERVER_NAME"
  • "AR_SERVER_APP_SERVICE_PASSWORD"
  • "AR_SERVER_DB_PORT"
  • "AR_SERVER_DB_TYPE"
  • "AR_SERVER_DB_USER_PASSWORD"
  • "AR_SERVER_DB_USERNAME"
  • "AR_SERVER_DSO_USER_PASSWORD"
  •  "AR_SERVER_JAVA_OPTS"
  • "AR_SERVER_MIDTIER_SERVICE_PASSWORD"
  • "CARTE_SVR_JAVA_OPTS"
  • "FTS_ELASTIC_HOST"
  • "FTS_ELASTIC_SEARCH_PORT"
  • "FTS_ELASTIC_SEARCH_SECURE"
  • "FTS_ELASTIC_SEARCH_USER_PASSWORD"
  • "FTS_ELASTIC_SEARCH_USERNAME"
NoAR System Configuration Generic UI form

  1.  Options you can view (but not set) using the AR System Administration: Server Information form.

 2. Options you cannot set or view using the AR System Administration: Server Information form.

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Comments

  1. Uwe Reimers

    The Setting "Run-Process-White-List" is wrong - must be "Run-Process-Command-White-List"

    Feb 24, 2023 01:59
    1. Anagha Deshpande

      Hello Uwe,

      Thanks for brining this to our notice.

      We have updated the parameter name, Run-Process-Command-WhiteList.

      Regards,

      Anagha

      Mar 29, 2023 05:08