Monitoring the Presentation Server environment
You can monitor the Presentation Server environment, so that you are alerted when a service becomes unavailable.
Alerts are generated in the form of automated email or events, or both.
The monitored services include:
- The BMC Atrium Single Sign-On server
- The database (PostgreSQL) service
- The index (Elasticsearch) server
- Components registered with the Presentation Server
Self-monitoring email alerts
The monitored services are checked every 10 seconds for availability and an email is generated after five unsuccessful retries.
By default, self-monitoring email alerts are not configured. You can configure self-monitoring email from the command line.
To configure self-monitoring email alerts
- From a command prompt, go to the <Presentation Server installation directory>\TrueSightPServer\truesightpserver\bin directory.
Run the following commands to set up the email alerts:
Command
Value
Example
tssh properties set mailer.enabled
true to enable email alerts; false to disable email alerts.
tssh properties set mailer.enabled true
tssh properties set mail.to.addresses
The email address or a comma separated list of email addresses to send the alerts to.
tssh properties set mail.to.addresses user@xyz.com
tssh properties set mail.from.address
The "From" email address that you want to be displayed in the email alerts.
tssh properties set mail.from.address admin@xyz.com
tssh properties set mail.server.hostname
The email server host name.
tssh properties set mail.server.hostname mail.xyz.com
- Run the following command to apply the properties:
tssh properties reload - (Optional) Run the following command to view the properties that are set:
tssh properties list
Self-monitoring events
The Events page of the TrueSight console displays self-monitoring events for the following conditions:
- Unavailability of the BMC Atrium Single Sign-On server
- Unavailability of the database (PostgreSQL) service
- Unavailability of components registered with the Presentation Server
- Failover on High Availability enabled installations
Self-monitoring events are indicated by the icon. The event severity determines the color of the icon.
Click an event timestamp to view details about the event.
Related topics
BMC-TrueSight-Operations-Management-overview