While analyzing events on BMC TrueSight Operations Management, you can cross-launch into BMC TrueSight IT Data Analytics to perform root-cause analysis.
Before you begin
- To be able to cross-launch, you need to first integrate BMC TrueSight Operations Management with IT Data Analytics. See Integrating with BMC TrueSight IT Data Analytics for more information.
Access the TrueSight console. From the navigation menu, navigate to one of the following pages: The system cross launches to IT Data Analytics, and the Search page is displayed. You can see search results for one of the following search queries depending on whether you are cross-launching from an application or event. In the search query syntax, the following definitions apply: By default, the search query displays a list of host names (corresponding to the devices) associated with the application. If you have a large number of devices included in the application, then the default search query can be very long because it will have a large number of host names. Instead of searching for a list of host names to find event data associated with those hosts, you can search for the application context. To be able to search by the application context, you need to perform the following steps in IT Data Analytics: Performing the preceding steps in IT Data Analytics is optional, however this can be useful to simplify the search query. Cross launching from an event directly associated with the application is similar to cross launching from an application, because an application level event is associated with a group of hosts or devices and not with a specific device or host. Therefore, use the same search query parameters that are used for cross launching from an application. For search query parameters, see the search query and notes on cross launching from an application.
For more information, see
Accessing and navigating the console
.Navigate to Click... Monitoring > Applications One of the application names, then click the action menu (vertical three dots) next to the application name, and then select Launch BMC TrueSight IT Data Analytics. Monitoring > Events The action menu next to one of the events that you want to investigate in IT Data Analytics, and then select Launch BMC TrueSight IT Data Analytics. Monitoring > Applications One of the application names, then click the Events tab. Click the action menu next to one of the events that you want to investigate in IT Data Analytics, and then select Launch BMC TrueSight IT Data Analytics. Search query with time range Notes If you cross-launch from an application ((HOST=HostName1.*) || HOST=HostName1) || (HOST=HostName2.*) || (HOST=HostName2)HostName1 and HostName2 refer to the various host names associated with the application node.ApplicationName refers to the name of the application.console.crosslaunch.type=host property.host to app.
.(ApplicationContext="ApplicationName")Time range: 30 minutes before and 30 minutes after the last time when the application state changed. If you cross-launch from an event (HOST=hostName1 .*) || (HOST=HostName1)In the search query syntax, hostName1 refers to the host name associated with the event.Time range: 30 minutes before and 30 minutes after the event time. If you cross-launch from an event that is directly associated with the application
In BMC TrueSight Data Analytics, you can search in various ways to troubleshoot problems, perform root-cause analysis, and discover trends and insights in your business operations. For more information, see
Searching data
in the BMC TrueSight IT Data Analytics 2.0 documentation.
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