Supported databases and Web consoles requirements for Infrastructure Management

Use the following information to understand the supported databases and browsers for Infrastructure Management:

Hardware requirements to support small, medium, and large environments

Tuning the Infrastructure Management database for performance

Supported databases (applicable for version 11.3.03)

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Infrastructure Management runs on the following databases:

SAP SQL Anywhere 17 (embedded with the BMC TrueSight Infrastructure Management Server)
Platform
Version
Microsoft Windows
17.0.9.4935
Linux
17.0.9.4935
Oracle versions (Oracle needs to be installed separately):
- 11.2.0.2.0, 11.2.0.3.0, 11.2.0.4.0 - Standard and Enterprise editions
- 12.1.0.1.0, 12.1.0.2.0, 12.2.0.1 - Standard and Enterprise editions
- 19.3.0.0.0 - Standard and Enterprise editions

Note

For Oracle 19.3.0.0.0, BMC has done only a limited testing with the standalone and HA environments. Therefore, this documentation does not include the scalability information for Oracle 19.3.0.0.0. TLS communication is not supported between TrueSight Infrastructure Management Server 11.3.03 and Oracle 19.3.0.0.0.
In Oracle 12c, Infrastructure Management supports pluggable databases but not directly installing into a container database.
The non-CDB architecture is deprecated in Oracle Database 12c. The non-CDB architecture might not be supported and might be unavailable in a release after the Oracle Database 12c Release 2. Oracle recommends using the CDB architecture. For more information, see https://docs.oracle.com/database/121/UPGRD/deprecated.htm#BABDBCJI and https://docs.oracle.com/database/121/UPGRD/deprecated.htm#UPGRD60000.

For more information, see Tuning the Infrastructure Management database for performance.

Supported databases (applicable for version 11.3.01 and 11.3.02)

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Infrastructure Management runs on the following databases:

SAP SQL Anywhere 16 (embedded with the BMC TrueSight Infrastructure Management Server)
Platform
EBF version
Microsoft Windows
16.0.0.2322
Linux
16.0.0.2271
Oracle versions (Oracle needs to be installed separately):
- 11.2.0.2.0, 11.2.0.3.0, 11.2.0.4.0 - Standard and Enterprise editions
- 12.1.0.1.0, 12.1.0.2.0, 12.2.01 - Standard and Enterprise editions
- 19.3.0.0.0 - Standard and Enterprise editions

Note

Oracle 19.3.0.0.0 is supported for installation purposes only. After installing 11.3.01, users must upgrade immediately to version 11.3.03 before configuring infrastructure management for monitoring.
In Oracle 12c, Infrastructure Management supports pluggable databases but not directly installing into a container database.
The non-CDB architecture is deprecated in Oracle Database 12c. The non-CDB architecture might not be supported and might be unavailable in a release after the Oracle Database 12c Release 2. Oracle recommends using the CDB architecture. For more information, see https://docs.oracle.com/database/121/UPGRD/deprecated.htm#BABDBCJI and https://docs.oracle.com/database/121/UPGRD/deprecated.htm#UPGRD60000.

For more information, see Tuning the Infrastructure Management database for performance.

Web consoles system requirements

The following table lists the installation requirements of the operator console.

Component	Requirement
Supported resolution	1280*1024
Supported browsers	Microsoft Internet Explorer version 11 Mozilla Firefox Google Chrome Safari _{Note: The SLO Tree view is not supported on Chrome and Firefox browsers since they do not support Java applets.}
Adobe Flash Player	Version 10.0.x or later (for the operator console)
Java	Version 1.8 or a later update of version 1.8.0 Latest JRE version Azul 8 Java For version 11.3.01, support for Azul 8 Java is available after applying the Azul 8 patch. For more information, see Technical bulletin — Announcing Azul 8 Java support for TrueSight Operations Management 11.3.01 .

Note

BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.

BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.

Platform	Version
Microsoft Windows	17.0.9.4935
Linux	17.0.9.4935

Platform	EBF version
Microsoft Windows	16.0.0.2322
Linux	16.0.0.2271

Supported databases and Web consoles requirements for Infrastructure Management

Supported databases (applicable for version 11.3.03)

Supported databases (applicable for version 11.3.01 and 11.3.02)

Web consoles system requirements

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